- Verify benefits eligibility and process enrollments, disenrollment, portability transfers, and more using the Defense Online Enrollment System (DOES), Customer Relationship Manager (CRM) systems, etc.
- Register TRICARE beneficiaries in the Composite Health Care System (CHCS)
- Resolve enrollment discrepancies between systems, and run weekly reports
- Perform individual and/or batch Primary Care Manager (PCM) changes, following the Military Treatment Facility (MTF) guidelines
- Provide education on TRICARE resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
- Collect, process, retrieve, and disseminate transfer information to support the TRICARE active-duty portability/disenrollment process
- Conduct briefings for In Processing, Out Processing, Maternity, and others
- Provide basic claims support such as providing information on the status of claims
- Collect and record Other Health Information (OHI) information into applicable systems
- Determine the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary's question
- Collect and report information on daily activities performed
- Complete on a timely basis and comply with and all required HIPAA, Leidos, and other training and refresher courses
- Maintain confidentiality and proper handling of Protected Health Information (PHI)
- Provide remote support to Leidos BSRs at other sites
- Adhere to a business casual dress code
- High school diploma or GED
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
- Must be a US Citizen to be considered for this position
- Be eligible for and maintain ADP II/IT II clearance
- Three years' cumulative experience in the following areas:
- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
- Experience in a medical or clinical environment
- Experience with the CHCS or civilian healthcare computer system and in processing medical claims
- Experience in a public environment
- Be fluent in English
- Proficient in written and oral communications
- Possess effective presentation skills
- Computer literate with Internet research experience
- Proficient with Microsoft Office 2010 or later applications-Word, Excel, PowerPoint, and Outlook
- Ability to respond tactfully with people on the phone and in person
- Ability to work independently and under general supervision
- Excellent organizational skills and time management skills
- Detail oriented
- Ability to multitask
- Associate degree is preferred
- Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and CHCS.
-
Criminal Justice, Vilseck, Undergraduate School
vor 3 Wochen
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Criminal Justice** · **The Undergraduate School** · **UMGC Europe** · **Location: Vilseck, Germany** · University of Maryland Global Campus (UMGC) seeks adjunct ...
-
Accounting and Economics, Vilseck, Undergraduate
vor 3 Wochen
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Accounting and Economics** · **The Undergraduate School** · **UMGC Europe** · **Location: Vilseck, Germany** · University of Maryland Global Campus (UMGC) seeks ...
-
Writing, English, Speech, Communication, Vilseck
vor 2 Wochen
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Writing, English, Speech, Communication** · **The Undergraduate School** · **UMGC Europe** · **Location: Vilseck, Germany** · University of Maryland Global Campu ...
-
Writing, English, Speech, Communication, Vilseck
vor 3 Wochen
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Writing, English, Speech, Communication** · **The Undergraduate School** · **UMGC Europe** · **Location: Vilseck, Germany** · University of Maryland Global Campu ...
-
Representative Material Distribution/handling
vor 2 Wochen
General Dynamics Land Systems Vilseck, Deutschland**Representative Material Distribution/Handling Support**: · Location: Vilseck, Germany · Date Posted: Mar 17, 2023 · Category: Supply Chain/Materials/Warehousing · Requisition ID: 10548 · Career Level: Mid-Career · Remote Work Options: On-Site · Clearance Type: None · - Order, r ...
-
Tricare Beneficiary Services Representative- Vilseck
vor 3 Wochen
Leidos Vilseck, Deutschland**Description** · Are you looking for your next **"great mission"** professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Vilseck, Germany** · The **BEST and BRIGHTEST** come to L ...
-
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Advising and Enrollment · Type: · Full time · **Program and National Test Center Coordinator (PNTCC or PN)** · **UMGC Europe** · **Location: Vilseck, Germany** · **Overseas Contingent III, (100% FTE, Full-Time), Grade 003** ...
-
Program and National Test Center Coordinator
vor 2 Tagen
University of Maryland Global Campus Vilseck, DeutschlandJob Ref: · **Location**: · Vilseck-Germany · Category: · Advising and Enrollment · Type: · Full time · **Program and National Test Center Coordinator (PNTCC or PN)** · **UMGC Europe** · **Location: Vilseck, Germany** · **Overseas Contingent III, (100% FTE, Full-Time), Grade 003** ...
-
Leidos Grafenwoehr, DeutschlandDescription · Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for yo ...
-
00100 LEIDOS, INC. Grafenwöhr, Deutschland GanztagsAre you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you · The BEST ...
-
Bzl Im Außendienst
vor 2 Wochen
CPM Germany GmbH Bindlach, DeutschlandZur Unterstützung unseres bundesweiten Außendienst-Teams im Bereich LEH & DIY, suchen wir einen BZL (m/w/d) für den Großraum OST & NORDBAYERN · Wir, die CPM Germany, sind die innovativen Experten am Point of Sale. Dort sorgen wir von der Distribution über die Platzierung bis hin ...
-
Werkstudent in
vor 2 Wochen
Siemens Healthineers Kemnath, Deutschland**Mode of Employment**: Fixed Term / up to 20h/Week · Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our l ...
-
Working Student
vor 2 Wochen
Siemens Healthineers Kemnath, Deutschland**Mode of Employment**: Fixed Term / up to 20h/Week · Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our l ...
-
Criminal Justice, Hohenfels, Undergraduate School
vor 3 Wochen
University of Maryland Global Campus Hohenfels, DeutschlandJob Ref: · **Location**: · Hohenfels-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Criminal Justice** · **The Undergraduate School** · **UMGC Europe** · **Location: Hohenfels, Germany** · University of Maryland Global Campus (UMGC) seeks adju ...
-
Writing, English, Speech, Communication, Hohenfels
vor 3 Wochen
University of Maryland Global Campus Hohenfels, DeutschlandJob Ref: · **Location**: · Hohenfels-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Writing, English, Speech, Communication** · **The Undergraduate School** · **UMGC Europe** · **Location: Hohenfels, Germany** · University of Maryland Global C ...
-
Healthcare Management, Hohenfels, Undergraduate
vor 2 Wochen
University of Maryland Global Campus Hohenfels, DeutschlandJob Ref: · **Location**: · Hohenfels-Germany · Category: · Adjunct Faculty · Type: · Part time · **Adjunct Faculty** · **Healthcare Management** · **The Undergraduate School** · **UMGC Europe** · **Location: Hohenfels, Germany** · University of Maryland Global Campus (UMGC) seeks ...
-
Unreal Programmer
vor 1 Woche
Digital Waffle Schwandorf in Bayern, Deutschland**Unreal Programmer**: · **Job details**: · - Posted 23 May 2023 · - Salary € €60000 per annum · - LocationSchwandorf in Bayern · - Job type Permanent · - DisciplineDevelopment · - ReferenceMP-379 · - Contact NameMia Partridge · **Job description**: · **Job Role: Unreal Programme ...
-
Program & National Test Center Coordinator
vor 1 Woche
University of Maryland Global Campus Hohenfels, DeutschlandJob Ref: · **Location**: · Hohenfels-Germany · Category: · Advising and Enrollment · Type: · Full time · **Program and National Test Center Coordinator (PNTCC or P.N.)** · **UMGC Europe** · **Location: Hohenfels, Germany** · **Overseas Contingent III, (100% FTE, Full-Time), Grade ...
-
Field Service Representative
vor 3 Wochen
Lockheed Martin Corporation Hohenfels, DeutschlandEngineering · - Hohenfels · **About the Role** · - Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines te ...
-
Unreal Engine Programmer
vor 2 Wochen
Digital Waffle Schwandorf in Bayern, Deutschland**Unreal Engine Programmer**: · **Job details**: · - Posted 20 July 2023 · - Salary € €60000 per annum · - LocationSchwandorf in Bayern · - Job type Permanent · - DisciplineDevelopment · - ReferenceMP-451 · - Contact NameMia Partridge · **Job description**: · **Job Role: Unreal P ...
TRICARE Beneficiary Services Representative-Vilseck Germany-C - LEIDOS
Beschreibung
Are you looking for your next great mission professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you
The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every person we support Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, college tuition and technical certification assistance, on the job training support, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us
As part of the Leidos team, you will provide Beneficiary education and enrollment support services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). You will also provide specific services to all TRICARE eligible beneficiaries including customer support and assistance, beneficiary education, and enrollment support designed to assist DHA in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. This great job opportunity makes a difference for so many of our valued military families
WHAT YOU WILL BE DOING:
FACTORS FOR SUCCESS:
HOW TO STAND OUT FROM THE CROWD:
PREFERRED:
Apply today to learn more about how you can support this worthwhile mission.
Pay Range: Pay Range $28, $51,700.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
