Account Director, Social Media - Berlin, Deutschland - 1000heads

1000heads

Geprüftes Unternehmen

Berlin, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

We are looking for an Account Director to join our Client Services team in Berlin.

The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there.

We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.

_This is a fantastic opportunity to work with some of the world's biggest brands such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work.

Role
To manage several major global accounts and develop both existing and new client relationships.

Developing innovative and creative ideas and solutions for client campaigns
Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers
Maximising revenue from client
Presenting to clients and attending client meetings and partner meetings and events
Monitoring and understanding your clients' markets; be aware of market issues and competitive activity
Manage client reviews with senior clients
Managing a team to deliver effective performance from all levels
Creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client
Creating project plans and project specification documents
Producing accurate costs estimates, and ensures they are signed off by the client before work proceeds
Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
Ensuring all billing is completed on time
Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget
Working with partner agencies when delivering work as part of a wider campaign
Working with Finance to ensure invoices are paid on time
Keeping up to date with time sheets and expenses claims
The overall quality of the final deliverable on projects that you manage

Requirements:

Excellent knowledge of social media, socialfirst and digital; how it works and the extent to which consumer conversation impacts major brands
A strong background of account management within a digital & Social Media agency environment essential
Experience of working with blue chip organisations and of managing an international client base
Experience managing a team effectively to achieve results from all levels
Able to effectively manage client relationships while delivering projects to the highest standard, on time and to budget
The ability to analyse and resolve problems quickly and effectively
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Excellent written and verbal communication skills
Excellent organisational and time management skills
The ability to work under pressure whilst keeping an eye for detail
Flexibility to travel internationally, once restrictions are lifted
Analytical and creative thinker
Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint
Marketing or media related degree or equivalent experience.

About 1000heads
1000heads is a Social Transformation company.

We combine expertise in data & analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands.

1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity.

We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect.

We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Benefits

Exciting and challenging projects with some of the biggest brands in the world including Amazon, Diageo, Ancestry, Google and The North Face.
Work closely with a great international team of insights, design and strategy specialists to deliver transformative socialfirst work for our clients
One incremental extra holiday day per year for 5 years
Extra days off between Christmas and New Year
A healthy and collaborative 1000heads culture and a great team in Berlin
Inte