Client Service and Support Agent in Munich, Germany - infeurope S.A.

infeurope S.A.

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Job Type(s):Full Time Permanent
Location(s):Germany MunichFor a renowned European institution in the heart of Munich, infeurope is looking for a multilingual Customer Service Agent with strong communication skills.

Tasks and Responsibilities:

First point of contact for the international customers of a prestigious European Institution in Munich
User guidance on the organisation webpage to ensure applicants and companies understand the patent procedures
Customer data management and maintenance in various data management tools

Your Profile:

Fluency in German and English (French would also be an advantage)
Preferably previous experience in customer care or hospitality
Passionate about customer care and ability to work in a dynamic customer service environment
Ability to pick things up quickly and wants to learn new things
Customer focused with experience of managing complex enquiries
Excellent communication skills
Organisational and problem solving skills
Team player who enjoys working in a crossfunctional, diverse and international team

Our Offer:

Outstanding reference in your CV of a renowned international organisation
Competitive salary
Permanent/Full time employment
German employment contract
Multicultural environment
36 months of onthejob training in various areas
Location: proximity of 5 minutes walk of Hackerbrücke
Hybrid working after the training phase (3 days home office, minimum of 2 days at the client)

infeurope S.A./Fairmar GmbH is a consortium headquartered in Luxemburg and Darmstadt, predominantly offering communication and consulting services.