Customer Care Working Student - Frankfurt am Main, Deutschland - Fintiba GmbH

Fintiba GmbH
Fintiba GmbH
Geprüftes Unternehmen
Frankfurt am Main, Deutschland

vor 2 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter


Beschreibung

About us
We are the market leader in the field of online-based solutions for international students in Germany. With innovative technology, we sit at the interface between students, universities, politics, banking and e-commerce. Our office is conveniently located in the near of the Frankfurt's main railway station.

We put our heart and soul into making the journey to Germany easier for future knowledge workers and specialists, thus helping to improve the attractiveness of Germany as a place to study.

We are constantly expanding our services for our customers from over 190 countries. For this, we are looking for enthusiastic and suitable comrades-in-arms.


What we offer
We offer an international and diverse working environment and have a great garden for creative exchange, drinks and BBQ. Our organisation offers great freedom, the opportunity to take responsibility and develop ideas in dialogue.
The growth of our company offers versatile tasks and opportunities ti develop yourself further and grow with the company.


Tasks

Specific tasks for the Chinese clients/market:

  • Support Chinese clients via dedicated channels for the Chinese market (currently QQ, WeChat)
  • Gathering customer insights for possible product improvements
  • Documentation customer processes in Chinese

In addition:


  • Client legitimations and verification of customer data
  • Personal support of customers on site

Requirements:


  • Very good knowledge of English and Chinese
  • German would be a bonus
  • Very good knowledge of Microsoft Office
  • Enjoy teamwork
  • Goaloriented, independent working style

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