2nd Level Support Specialist - Berlin, Deutschland - Belden Inc.

Belden Inc.
Belden Inc.
Geprüftes Unternehmen
Berlin, Deutschland

vor 2 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung

Belong. Believe. Be You. Belden.


Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions.

At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.


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2nd Level Support Specialist:

- (M/F/d)_


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Place:
Berlin


Type:
Hybrid/Full-Time


Level:
Mid-Senior


You will make an impact in the following way:

  • After appropriate training, second level product support
  • Telephone support and customer support for the commissioning and operation of our software
  • Depending on the need, remote support for troubleshooting
  • Maintenance of the tickets in our ticket system
  • Creation and maintenance of knowledge base articles
  • Support of QA through testing and bug reporting

What you will bring:


  • Education
  • Apprenticeship in IT or comparable experience


  • Experience

  • In IT support, interest in network technologies and its technical possibilities, ideally, experience with network management (SNMP, switches, routers), experience with Debian is an advantage


  • Personality

  • Analytical thinking skills, a structured and independent way of working, high level of service and customer orientation


  • Language proficiency

  • Fluency in English and German (written and spoken)

Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security.

We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
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