Intern Operations - Berlin, Deutschland - Digital Charging Solutions GmbH
Beschreibung
Your mission:
- Support the Customer Service Team on steering the main Service Provider and on strategic quality improvement projects of new services and elements.
- Support during the implementation and operational phase of services at the operational locations by taking over PMO tasks and through consulting and experience transfer.
- Be part of the CIC Governance and provide steering to the team and as well as being the contact person for the premium OEM Customers, in particular the German located Business Partners.
- Manage daytoday operations of the international locations of our Service Provider.
- Technical support in the planning, preparation, implementation and optimization of the service according to customer requirements.
- Independently take over and/or support workstreams within the project and the processes improvement as well as creating and analysing reports and KPI reports.
Your profile:
- Degree program in engineering, business administration, or a comparable field with project management focus.
- Able to work as a fulltime intern in our Berlin office from September for a duration of 12 months.
- Ideally first experiences in customer service
- Experience in project management, coordinating and supporting workstreams.
- Enjoy the freedom to create and scope the concepts in the assigned tasks and projects.
- Selfdriven attitude & eager to take responsibility
- Structured and analytical working style with teamoriented mindset.
- Curious and determined to gain (further) insights into the eMobility business.
We offer:
- A unique opportunity combining the energy of a startup with the power of BMW, Mercedes-Benz Mobility & bp
- Working on products & services with a high social impact
- An international team of talented people who love what they do and live a collaborative spirit
- An openminded culture with room for growth and the freedom to bring in own ideas
- Subsidized gym membership, subsidized office lunch benefit, monthly mobility budget, & much more
- Modern, sunny offices in Berlin & Munich
and of course, the classics:
delicious coffee & tea, fresh fruits and an office dog friendly environment
At DCS we acknowledge the value of diversity, promote equality and challenge unfair discrimination.
We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity or race.
We have the clear goal of driving diversity and inclusion across all dimensions and treat each applicant with the same respect and consideration.
Get in touch:
Excited about being a part of the transition to e-mobility?
We are looking forward to hearing from you
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