Senior Advisor Strategic Customer Transformation - Walldorf, Deutschland - SAP

SAP

Geprüftes Unternehmen

Walldorf, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

We help the world run better

YOUR FUTURE ROLE

Within SAP Signavio's Strategic Customer Transformation Team you will be responsible for defining and driving strategic and value-based approaches while engaging with strategic customers from SAP's premium segments.

Within this role you will further act as trusted value and transformation advisor (post sales) for assigned customers giving them guidance along SAP Signavio's customer engagement model to reach their business goals and to ensure value realization with our solution from Discovery to Realization in Post-Sales.

To thrive in this role, you are someone who appreciates hands-on consulting-style work, value delivery, close collaboration, open communication and feedback.

SAP is consistently recognized as one of the world's top employers. Now it's your turn to take the next step and help create the future.

Overall duties within SAP Signavio's Strategic Customer Transformation team include, but are not limited to:

Drive customer success and value realization:

Stay engaged at our strategic customers as trusted change and transformation driver, thought leader and advocate for SAP Signavio's value-driven transformation approach
Focus on enduring strategic engagements and customer relationships to sustainably scale SAP Signavio suite usage focusing on longterm engagements and sustainable client relationships
Strategically develop the adoption and consumption of SAP Signavio suite, methodology and value accelerators by driving customer value case creation, value realization and real transformation impact

Collaborate with regional sales, customer success, services functions and external partners to:

Best support our strategic clients across adoption, consumption and expansion
Establish value governance and transformation best practice to ensure customer success
Be actively engaged as "handson" transformation advisor taking responsibility for achieving results across engagement teams
Build trust and credibility with key customer stakeholder by thought leadership and dedication to tangible outcomes

Continuously drive the design of an impactful engagement:

Own the creation of customer success stories
Define the customer engagement process in order to develop strategic customers across customer value
Include value management approaches into the strategic engagement methodology
Consolidate global best practices from the field

YOUR PROFILE
In order to be successful, you bring the following skills and experience:

Business Consulting experience (beyond technical implementation) and/or experience as a hands-on Business Value Architect / Manager with accountability for a clients transformation outcomes is a must
Practical experience in Continuous Improvement and Lean/Agile methods
Lean Six Sigma or similar certifications are an asset
Deep knowledge and practical experience in the area of datadriven Business Process Management (BPM) and/or Process Mining
Practical experience in rampingup process management functions and centers of excellence (CoEs) as a consultant or CoE lead
Practical experience in valuedriven transformation approaches from value discovery to realization
Deep Knowledge in setting up agile program organizations and connect those with a processoriented IT-Architecture and execution approach
Experience in Client Relationship, Stakeholder and Change Management
Practical experience in setting up holistic E2E-Transformation Processes (Method-Process/Tool-Data) proven in big strategic transformation programs is an asset
Experience in connecting the world of business process management with the world of ITimplementation (ALM) to cover the endtoend process lifecycle is an asset
Ability to connect business and IT transformation including a deep methodological understanding why to implement in a process oriented fashion is an asset
Practical experience in Enterprise Architecture Management, additionally to Business Process Management is an asset
Fluent English skills, fluency in German is a plus

We build breakthroughs together

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

Requisition ID:
|

Work Area:
Consulting and Professional Services |
Expected Travel: 0 - 40% |

Career Status:
Berufserfahren |

Employment Type:
Vollzeit, unbefristet |

Additional Locations:
#LI-Hybrid