Customer Support Representative - Berlin, Deutschland - Foundever
Beschreibung
Required Language
Swedish, English
Employment Type
Full time
Contract Type
Permanent
Description
We are currently looking for
SWEDISH speaking customer service representatives working from
HOME.
YOUR TASKS:
You advise our
WE OFFER:
Fulltime employees receive:
- Fixed salary of
₠2080 / month gross - Language bonus of
₠200 / month
₠200 / month
- Various options for contracts
?20 to 40?hours a week - You will take part in a professional, paid training prior to starting your work
- You can enjoy?25 paid vacation days?annually
- We offer you opportunities for advancement within the company or project
- Our employees benefit from?discounts?for travel, fashion, fitness, and recreational activities
30₠
net/ month to cover your internet/electricity bills for working from home
- If you are interested in increasing your German skills, you can take part in optional German language classes
YOU OFFER:
- Fluency in
SWEDISH and
English: - Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- You enjoy learning and adopt knowledge easily
- You are empathetic and socially competent
REQUIREMENTS FOR YOUR WORKPLACE:
- A broadband connection (DSL, VDSL or cable connection)?
- An Internet connection with the speed of 16 Mbits/s downstream and 1 Mbit/s upstream
- Your computer needs to be directly connected to a router. It needs to support NAT (Network?Address?Translation), provide a firewall component, and must be connected to the home network by IPv
- A separate, quiet and background noisefree room
- Comfortable and ergonomic furniture
People from various backgrounds are welcome at Foundever ??
About Foundever ??
Foundever is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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