Frequent Flyer Caretaker - Berlin, Deutschland - Work_in_Berlin Recruitment Agency

Work_in_Berlin Recruitment Agency

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines come together to offer smooth connections across a vast global network. A project company coordinates the caretaking for their frequent flyers.

What will I (M/F/d) be doing as a caretaker?

As a caretaker, you will be responsible for providing excellent customer service in a call center environment while assisting frequent flying customers in enjoying their club program benefits

This will include:

Responding to inbound telephone calls from members and efficiency handling reservation requests, complaints and inquiries regarding all club program benefits.
Inputting comments into their inhouse system, summarizing and documenting the conversation and actions of each call.
Handling lower level complaints and providing resolution using network procedures and standards.
Initiating outbound telephone calls to welcome new members to encourage usage of program and to assist them in learning how to use the program benefits.

What are we looking for?

Must be able to work a fully flexible schedule to include all days and shifts as assigned, including evenings, weekends and holidays
Ability to handle multiple tasks and balance priorities
Fluent in minimum two of the following languages: German, English, French, Dutch, Danish or Finnish.
OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS*We ́re looking forward to hearing from you

Work in Berlin Recruitment Agency

Alt-Moabit 96b

10559 Berlin

Visit us at:
work-in-

If you need any assistance please don't hesitate to call Robert on

Skills that work well with our company are:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types:
Full-time, Part-time, Permanent

Job Types:
Permanent, Part-time, Full-time

Work Location:
In person