Assistant Captain - Dresden, Deutschland - Hotel Co 51

Hotel Co 51

Geprüftes Unternehmen

Dresden, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

What is required?

Minimum of 2 years of hotel managerial experience; front office experience is mandatory
Experience in and knowledge of marketing, social media and event organisation. Experience in working abroad is a plus
Good understanding of computer handling (Opera, MICROS)
Strong communication skills
Venturous, humble, helpful and approachable

What will you get?

40hour working week
25 vacation days
Access to Marriott's Digital Learning Zone and inhouse training opportunities

What will you do?
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10% Maintaining customer relations
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20% Checking hotel procedures and guaranteeing quality
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20% Administration
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20% Supporting the Hotel Manager (Captain) with financial and budget related tasks
-
30% Solving ad hoc problems and providing customer care

Vacancy:

As
Assistant Captain at Hotel Co 51, you are responsible for ensuring that all procedures are followed according to certain standards.

You check whether the crew carries out these procedures and other tasks in accordance with the regulations and you direct them where necessary.

You are also the first point of contact for employees and new applicants, and make sure that they are well trained and have access to all necessary systems.

By doing so, you strive for a professional appearance of the hotel, ensuring that the crew can perform their work properly and enjoyably.

Furthermore, you fully support the Hotel Manager (Captain) with financial and budget related tasks.

Together you ensure that you are in line with the budget and forecast, and discuss sales strategies and rates for rooms.

You also perform administrative tasks and ad hoc activities, such as checking invoices and solving guest issues.

If you enjoy making both your colleagues and guests feel comfortable in the hotel, and like the challenge of helping them as best as possible with various questions or unforeseen issues, then this is the job for you._