- International customer support including customer visits
- Interface between OEMs and the company
- Coordination of Quality related issues between customers, sales, development, productions and suppliers
- Reduction of failure quota (field tests) and handling of related warranty costs
- Coordination, preparation and realization of quality meetings at customer site, negotiation of quality targets and respective realization during process
- Coordination of customer claims in cooperation with internal departments / coordination and follow up of field complaints
- Evaluation of quality data and self-dependant preparation of quality reports (8D-Reports) by the use of data base and other external / internal sources
- Monthly reporting of actual market quality status & trends
- Realization of internal Quality meetings with respective departments
- Project work in the field of NTF (No Trouble Found) & reduction of customers fault
- Quality management background, experiences with international organizations
- Good knowledge about basic quality tools and mythology (8D / PPAP / FMEA)
- Good communication skills, both verbal and written
- Good English skills, both verbal and written
- Excellent data collection and analysis skills
- Strong attention to detail
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- On-the-job training and language courses
- Appreciation, motivation and commitment
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Quality Assurance Engineer - Langen, Landkreis Offenbach, Deutschland - Da Vinci Engineering GmbH
Beschreibung
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.Your tasks: