Head of Claims Governance - Munich, Deutschland - Munich Re

Munich Re

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Head of Claims Governance (M/F/d)

Company
Munich Re

Location
Munich, Germany

Our Global Claims team is responsible for managing large claims, monitoring claims portfolios as well as providing claims services to Munich Re's clients globally.

The Global Claims Management team has developed and continuously works on the Global Claims Ambition 2025 in order to strive for a digital Claims transformation and at the same time increase the engagement with our internal partners and external clients.

We are looking for a strong team leader for the newly created section "Claims Governance".

This team has the responsibility for setting Claims governance standards and ensuring their timely implementation for all Munich Re Claims units worldwide.

Your Job

Lead and guide a specialized team of (Senior) Claims Consultants according to our Global Claims Leadership Values
Actively implement the future Global Claims Setup and advance our Global Claims Ambition 2025, as a member of the Claims Leadership Team
Develop and drive a strategy for Claims Governance for the Global Claims organization
Create and further enhance comprehensive Claims Guidelines and Work Instructions, standards and processes for Global Claims
Ensure up to date levels of authorities and system accesses are in place
Keep Claims Cooperation Guidelines up to date and track deliverables also during claims reviews
Proactive assessment of the potential impact of legal developments on claims work and amendment of guidelines and work instructions where necessary so that industry specifications, standards, regulations etc. are adequately reflected
Assess risks and identify potential areas of compliance vulnerability, define and review essential risks of the processes for claims management with regard to compliance, antifraud measures and others according to the Group Policies incl. rresponsibility for the facilitation of the regular ORCS (Operational Risk and Control) selfassessment of all Global Claims units and reassess classified risks on a regular basis
Manage Claims governance and quality assurance projects and programs to ensure claims are always kept in compliance
Ensure that the Claims business practices and products conform with insurance statutory and regulatory obligations
Manage reporting requirements, regulatory inquiries and investigate complaints; work with regulators on issues as needed
Prepare materials and information required in response to internal and external regulatory audits, data calls and surveys and assist in preparing responsive communications
Active involvement in claims topic related project work including project lead
Development of a training systematic for claims colleagues on specific governance topics
Annual planning of internal claims review activities
Conduct claims reviews as the review team lead with a focus on Governance, claims management and processing topics, interface management
Communication of results including areas for improvement in a professional way orally and in writing including appropriate followups
Partner with management across Global Claims to understand review tools, process, practices and address issues
Develop talents and contribute to the groupwide diversity and inclusion objectives

Your Profile

University degree in law or comparable formal qualification
Expert knowledge of reinsurance and/or primary insurance business in claims
Leadership experience:
Ability to lead and motivate highly qualified and diverse teams in a global setup
Change management skills
Experience in developing colleagues through coaching, feedback and providing opportunities
Strong analytical skills and strategic thinking
Excellent personal network within Munich Re
Fluent in spoken and written business English, further languages are an advantage
Regulatory/compliance insurance experience a plus
High level of commitment with a willingness to travel

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance.

By turning uncertainty into a manageable risk we enable fundamental change.

Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential
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Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
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