Internship User Insights and Support - Berlin-Kreuzberg, Deutschland - Bettermile
Beschreibung
With Bettermile no more delivery is as usual. We transform last-mile logistics to boost productivity and create an exceptional delivery experience.This is why we provide a geo-based and AI-powered SaaS product suite for dynamic, multi-constraint, many-stop address processing, routing, and navigation.
We're setting a new standard for the last mile. And raising the bar for the delivery industry. All thanks to our seasoned, international team of tech enthusiasts and logistics experts and a truly dynamic product suite.What is working at Bettermile like?
- You will be surrounded by likeminded people who are keen to be part of successful solutions. Our team consists of driven, skilled, and highly motivated people.
- Nobody is telling you what to do next, if your decisions affect others, you will need to convince the team of your ideas and if it is good we make it your way
- We have a very supportive and appreciative working environment with possibly flat hierarchies.
- You will work in an amazing and modern work space in the heart of Berlin Kreuzberg
You will be taking care of:
- Creating surveys for users and evaluating them
- Analysing data for different depots and regions and creating overviews
- Being the contact person for support requests and incidents
- Support the team in organizing depot and tour visits for all Bettermile workers.
- Supporting trainings for depots incl. all onepagers and presentations
- Observe configurations for different tools
You check those boxes:
- You have strong analytical skills, as well as a high degree of reliability and initiative
- You are a team player with strong communication skills and an organizational talent with a quick grasp
- You are interested in digital innovations and generally technical topics
It is awesome if you also have
- Proficient knowledge in German (ideally)
- Experience in Customer Support and Ticketing Systems like Jira or Trello
We are looking forward to getting to know you Not sure if this position fits you? We are looking forward to chatting with you to give you more information and answers.
Job Types:
Full-time, Temporary, Internship
Contract length: 6 months
Salary:
From 1,400.00€ per month
Bewerbungsfrage(n):
- Do you live in Berlin or are you ready to relocate?
- Are you authorized to work in Germany?
Work Location:
Hybrid remote in 10999 Berlin-Kreuzberg
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