Customer Service Representative - Frankfurt am Main, Deutschland - KGR

KGR
KGR
Geprüftes Unternehmen
Frankfurt am Main, Deutschland

vor 2 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
We are recruiting for an international company a German speaking Customer Service Representative to join their teams in
Lisbon.


The role is based in Portugal

Your Missions:


  • Handle all incoming contacts from customers
  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.

Your profile:


  • Native/Fluent in German & Fluent in English (at least B2 level), both orally and written
  • Holder of a high school diploma or equivalent
  • Previous work experience in customer services experience
  • Tech savvy and full proficiency with MS Office products
  • Resident of Greece or ability to relocate under short notice.

BENEFITS:


  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Hybrid option after probation period
  • 25 days' annual leave per year
  • Relocation support
  • Guidance and tools to reach your full potential.

Work Location:
In person
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