Customer Marketing Specialist - Hamburg, Deutschland - Container xChange
Beschreibung
What we are looking for?- Proven experience in customer marketing, ideally in a SaaS/B2B marketplace environment
- You have a good understanding of the customer journey and how to improve it
- You enjoy combining Marketing and Account Management tactics to deliver an outstanding customer experience
- You are highly organized and have a strong analytical approach you are always on top of your numbers and base your decisions on these
- You are a great communicator (our company language is English) and listener; you are passionate about the xChange mission and inspire the people around you
- You are creative and like to experiment with new ways of scalably communicating key messages to our clients with a view to driving increased customer satisfaction and greater product adoption
- Experience with Totango is a plus
- Based in Hamburg, or open to relocation
- An exciting role: You have direct impact on our company by taking customer engagement to the next level
- Work closely with Head of Demand Generation and Head of Account Management
- Potential to grow your career in a fastgrowing, international environment
- A highly motivated, enthusiastic Marketing team they can't wait for you to join their team
- Ownership from day one & direct impact on the success of our company
- A dynamic and international team with 60+ nationalities across our growing 300+ team members & extremely flat hierarchies
- A highly scalable product with a proven productmarket fit ready to change the industry & do something good
- A great working atmosphere with an openminded and collaborative culture—plus a team of highly motivated & enthusiastic colleagues who can't wait for you to join
- A fastpaced work environment and complex intellectual challenges from day
- Great location brand new office in the heart of Hamburg, enjoy the view of the iconic Elbphilharmonie concert hall from our rooftop terrace
- It goes without saying: Flexible homeoffice rules, regular team events (also online), and of course, a wide variety of fruits, snacks and drinks in the Hamburgoffice
- A competitive equity package, all employees become shareholders in xChange
- Subsidised HVV Profi ticket to travel freely within Hamburg
- Opportunity to lease a bike and pay through your monthly payslip (huge discounts included)
- Access to the Fürstenberg Institut for personal coaching and counselling
- Support for German language classes
- Refer a friend for our fulltime positions and get a referral bonus
- Relocated to Hamburg or remote work from Europe
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