Country Mapping Expert - Hamburg, Deutschland - Cognizant

Cognizant

Geprüftes Unternehmen

Hamburg, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world.

Cognizant's delivery model infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results. Be one of our change-makers and join the success story: we are looking for a

Country Mapping Expert (M/F/d)

Role Objective
The team works on keeping Maps Data current and reflective of real world changes.

They work on issues submitted by end users of Maps or tests the location results of user queries submitted via Web Search or Maps interface.

The Mapping City/Country Expert will be responsible for high impact work in improving city transit data and providing country specific expertise.

The City/Country Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the city/country they work.

Role as City Expert

Communicating with internal stakeholder teams and external companies to achieve project goals.
Create city level transit data modeling policies based on the market needs and local regulations.
Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.
Leverage local familiarity with regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues.
Validate quality of new and updated data in the data management platform.
Make necessary edits for all transit data types.
Field escalations of complex or edgecase data issues from internal teams and resolve appropriately including creating bugs for external teams.
Assist Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas.
Conduct in city field research to determine the ground truth of transit issues and user problems.
Develop outages and alerts capabilities in their assigned city.
Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills.

Responsibilities as Country Expert

Create guideline documents to be used by operators with country specific insights.
Gain indepth knowledge of the data, processes, tools and policy (applicable to all processes/data types), translate and interpret comments and actions from various sources (E.g. Users) and troubleshoot problems based on instructions, training and context
Review of mapping operations issues for quality checks related to specific countries of expertise.
Point of contact for mapping operations countryspecific questions.
Perform FLA (Formative Learning Audit) and review operations work and identify operational errors at scale.
Evaluation of import data from the Import Engineering team prior to ingestion.
Work with other internal teams to ensure correct political format for the country is utilized

Experience / Skills

Graduate or equivalent experience
Good Communication skills in English and German
Technological savviness with basic programing skills (java, C#, C++ or Python).
Proficiency in GIS mapping tools and SME with deep knowledge of the city /country's transit/traffic network
Knowledge of traffic laws, landmarks, political modeling and key mapping features of the city/country
Comfortable with a rapidlychanging environment
Strong problemsolving skills and excellent attention to detail

What you can expect

Excellent career development and growth perspectives based on your performance not seniority, and not limited by geographic boundaries
Attractive remuneration models and flexible working models
Extensive range of trainings offered by our internal academy and external partners to broaden your sales, technical, interpersonal and leadership skills with the opportunity to acquire external certifications
Unique opportunity to become part of a 'flag ship' success story at the forefront of technological innovation in a Fortune 500 organization with strong local ambitions
An agile multicultural environment, working in international teams with customers around the globe