Rider Operations Performance Specialist - Berlin, Deutschland - Delivery Hero

Delivery Hero

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Tagen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces
Delivery Hero is looking for a
Specialist, Rider Operations Performance (f/m/d) to join the European regional logistics team.

Delivery Hero Europe consists of 8 different country organizations and is led by a regional leadership team out of Berlin.

Delivery Hero's businesses in Europe are growing rapidly and occupy leading positions.

Your mission:

You will execute on regional (functional) initiatives to strengthen the rider operations performance for our delivery operations across Europe.
You monitor and analyze the rider operations performance in Europe and proactively highlight areas for improvement.
You provide senior management with regular performance reports, insights and presentations.
You work closely with the logistics teams in our European markets as well as the global DH logistics teams.
You work across the local teams to continuously improve current processes, product setups and ways of working to enhance the delivery operations.
You coordinate and manage the rollout of new logistics products and features aiming at improving the service quality as well as efficiency.
You love working with logistics products, will become a power user of and evangelist for the DH logistics stack.
Based on feedback from the country operations and your experience, you provide input to the global logistics product team on improving the logistics stack.
You are able to develop good working relationships with key stakeholders, influence, and attain the requisite buyin in a structured way.
You work on crossfunctional projects and engage with multiple business units.

Your heroic skills:

You gained at least 12 years of professional experience in management consulting, tech and/or food delivery company, mobility or other dynamic role.
You earned a university degree in STEM or economics.
You possess a handson mentality and logical thinking skills.
You are a high performer capable of creating impact through data driven decisions.
You have a solid understanding of SQL and data visualization.
You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fastpaced environment.
You are highly curious and happy to question the status quo.
You possess fluent English communication skills, both written and spoken.

Why Delivery Hero?

English is our working language and our colleagues at Delivery Hero come from every corner of the globe, working in a diverse, crosscultural team. For most opportunities, we also offer visa & relocation support.
We take care of our employees and offer flexible working hours and, for most of the teams, the option of working from home.
Enjoy our free online yoga classes and subsidized Urban Sports Club membership.
Take care of your mental and emotional wellbeing with our free Headspace subscription and unlimited access to Employee assistance program.
Participate in our health campaigns such as seasonal flu vaccination.
Benefit from BVG subsidy or join our Bike rental program.
Join the global market leader and a publicly listed DAX company with a competitive remuneration package and a lot of training, career & development opportunities.
Develop your skills with your personal educational budget for conferences and external trainings.
Learn German with free classes, access our elearning platform and participate in our inhouse trainings.
Save responsibly with our attractive corporate pension options.
Join company parties, team, cultural and sports events due to the current situation on a virtual basis.
Our office lounges are filled with healthy (and some more indulgent) snacks and refreshments to keep you energized throughout the day.

About us:

Delivery Hero is building the next generation global on-demand delivery platform.

We have grown rapidly from inception in 2011 to become the world's largest food-ordering network and we're now innovating and creating new verticals such as groceries, pharmacies, flowers and other convenience articles in multiple markets.

Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to 'always deliver an amazing experience.

' If you're an enthusiastic problem solver and hungry for a new adventure, an exciting job and multicultural workplace is waiting for you in the heart of Berlin

At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience.

Fostering this starts with hiring - therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

Have we caught your attention? If you are looking for an environment where our comp