Team Lead Scopes and Instruments - Tuttlingen, Deutschland - KARL STORZ
Beschreibung
At KARL STORZ, we believe in not just creating jobsbut building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.
Location:
Tuttlingen
Your Mission
- Support and achievement of objectives, strategies and roadmaps within the Team Scopes and Instruments considering KARL STORZs corporate strategies, culture, and values
- Collaboration with the other Technical & Aftersales Services leaders to ensure a close partnership with the different departments
- Coaching, mentoring of team, accompaniment of training and support of further advancement
- Planning and monitoring of budget and costs (incl. personnel) of department
- Participation in product and productrelated services development with the focus on ensuring the serviceability of our products and services
- Preparation and Conduction of Service(s) launches, creation of Service Manuals and test plans
- Development, improvement, and delivery of technical customer service to KARL STORZ subsidiaries and distribution partners globally
- Management of phaseout and endoflif
- Creation and support of service trainings with sales partners, KS colleagues and endcustomers
- 3rd Level Customer Technical Support
Your Talents
- Technical Education in the field of medical devices, electronics, mechanics, optic and/or IT OR business education
- Minimum of 3 years experience in technical position, such as Product Management or Service Development or in customerfacing positions, such as Service Sales Rep or Technician
- Minimum of 2 years experience in the Medical Device or related Industry
- Customeroriented mindset, but also commercial and businesslike approach to technical and after sales services
- Ability to motivate and communicate with others at all levels
- Ability to deliver on complex situations or problems without guidance or supervision
- English (fluent spoken and written)
- Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required
- 30 vacation days and various special payments
- Further training opportunities: Open inhouse seminar program, extensive elearning offering, various professional development courses, and much more.
- Corporate benefits and bicycle leasing
- Subsidy for private pension plan and company health management
- Various childcare options Health, sports, cultural and leisure activities
- Julia Dett
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