Dcm+ Coordinator - Ludenscheid, Deutschland - Brambles Group

Brambles Group

Geprüftes Unternehmen

Ludenscheid, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries.

Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

Job Description:

Your responsibility:

Provide close support to customer to identify short term solutions (supply reports/ information from ERP / CRM systems),
Work closely with all interfaces between customers, DCM+ Planning and OEM,
Run ERP reports and analyse results and present rationale for under and over performance, trends and discrepancies,
Maintain Service relevant data in CRM system. Monitor own completion of workload and meet objectives,

Our Requirements:

Business apprenticeship or a minimum of 3 years working experience in a logistic and customer environment,
Previous Customer Service experience with Customer Service background,
Worked in ad hoc driven situation where success is dependent on finding fast customer solutions in line with business policies,
CRM working experience,
Strong Service orientation
Very good customer orientated communication skills,
Must be extremely flexible and able to work under time pressure,
Diplomatic and sensitive when serving customers of a different mentality and culture,
Analytical skills, need to take data driven decisions,
Good understanding of Logistics & Customer Experience
Good knowledge of MS-Office products and in ERP and/or CRMsystems,
Highly detail and process oriented,
Strong analytical skills,
Languages: fluent English, German and Turkish are a must.

What we offer:

Flexible Hybrid Working model,
Competitive remuneration package incl. annual bonus based on company & personal performance,
30 days of annual leave plus 3.5 additional days for bank and other holidays,
Attractive Brambles share programme ,
Company pension scheme (Betriebliche Altersvorsorge),
Capitalforming benefits (Vermögenswirksame Leistungen),
50% Refund on your monthly public transportation ticket,,
24 hours per annum to use for volunteering projects,
Other benefits e.g. Company Bike, Childcare Allowance, Urban Sports Club, Various discounts through Corporate Benefits and more

Preferred Education

Qualified Professional and Equivalent. Basic (3 years)

Preferred Level of Work Experience

5 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.