Bratati bal

Certified Salesforce admin with 2 years of experience

 linkedin.com /in/bratati-bal-salesforceadmin/ EXPERIENCE Vytal Global GmbH, Germany Salesforce Administrator solo (Product Owner) January2023-Present ● Integration with PandaDoc, Zapier, Customer.io. with Salesforce ● Working on flows, Process builder, and creating a customized app for sales cloud.Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation, Convert Business document to Technical Document, deployment by Using gear Set ● Configured data integration and automations including flow, alerts & converting all workflow rule and process builder in to a flow to solution for business needs ● Manage Role , profile, permission set for Sales cloud and service cloud ● Creating page layouts, Import /export data using auto tools, Preparing dashboards and eports for sales and service cloud Talent Stacker, USA Salesforce Administrator March 2022-Present ● Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation, Convert Business document to Technical Document ● Configured data integration and automations including Workflow, flow, alerts & process builder to solution for business needs ● Working on Flows, Process Builder and Creating a customized app for Sales Cloud. Prepare reports for sales and service cloud. ● Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog ● End user training documentation and workshops to ensure understanding and user adoption of customizations ● Establish connection and integrate with JIRA. ● Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings TrailHead January 2020- February 2021 ● Learning New Language: German, Learning Salesforce Eco system Eventraveler – Mumbai, India Sales and Marketing Associate (B2B Marketing, Mid-market) December 2015 -November 2019 ● Maintained client’s retention rate at 70% and gained $3 million in annual support revenue by promoting a services package, End to end Sales Cycle for New Product Marketing and collect feedback from Consumer ● Produced promotional items: Contracts, case Studies, e-newsletter, Collateral and social media, improving brand using KPI, Webinar, Event Marketing, Advertising, Media Sales R System International. (CMM level 5) – Pune, India Presales Executive (B2B Marketing, IT, Large Market) July 2011 – March2015 ● Analysed over 20+ Business based on size, credit, Demonstrate a presentation, RFP/RFI, Content Creation EDUCATION SIKKIM MANIPAL UNIVERSITY – SIKKIM, India May 2019 Master of Business Administrator; Specialization: Marketing UNIVERSITY Of Pune: D.Y. Patil collage of Engineering – Pune, India August 2011 Bachelor of Engineering, Instrumentation and Control; ADDITIONAL Technical: Ms office, Jeera, PandaDoc, Customer.io,Zapier,Salesforce: Flow, Sql, Apex, UAT, Ranger-Trailhead Languages: Fluent in English(C2-Native), Hindi, Bengali; Conversational Proficiency in German(B1) Certifications & Training: Certified Business Management from IIT(Powai) India, Salesforce Administrator (201)

| linkedin.com /in/bratati-bal-salesforceadmin/ EXPERIENCE Vytal Global GmbH, Germany Salesforce Administrator solo (Product Owner) January2023-Present ● Integration with PandaDoc, Zapier, Customer.io. with Salesforce ● Working on flows, Process builder, and creating a customized app for sales cloud.Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation, Convert Business document to Technical Document, deployment by Using gear Set ● Configured data integration and automations including flow, alerts & converting all workflow rule and process builder in to a flow to solution for business needs ● Manage Role , profile, permission set for Sales cloud and service cloud ● Creating page layouts, Import /export data using auto tools, Preparing dashboards and eports for sales and service cloud Talent Stacker, USA Salesforce Administrator March 2022-Present ● Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation, Convert Business document to Technical Document ● Configured data integration and automations including Workflow, flow, alerts & process builder to solution for business needs ● Working on Flows, Process Builder and Creating a customized app for Sales Cloud. Prepare reports for sales and service cloud. ● Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog ● End user training documentation and workshops to ensure understanding and user adoption of customizations ● Establish connection and integrate with JIRA. ● Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings TrailHead January 2020- February 2021 ● Learning New Language: German, Learning Salesforce Eco system Eventraveler – Mumbai, India Sales and Marketing Associate (B2B Marketing, Mid-market) December 2015 -November 2019 ● Maintained client’s retention rate at 70% and gained $3 million in annual support revenue by promoting a services package, End to end Sales Cycle for New Product Marketing and collect feedback from Consumer ● Produced promotional items: Contracts, case Studies, e-newsletter, Collateral and social media, improving brand using KPI, Webinar, Event Marketing, Advertising, Media Sales R System International. (CMM level 5) – Pune, India Presales Executive (B2B Marketing, IT, Large Market) July 2011 – March2015 ● Analysed over 20+ Business based on size, credit, Demonstrate a presentation, RFP/RFI, Content Creation EDUCATION SIKKIM MANIPAL UNIVERSITY – SIKKIM, India May 2019 Master of Business Administrator; Specialization: Marketing UNIVERSITY Of Pune: D.Y. Patil collage of Engineering – Pune, India August 2011 Bachelor of Engineering, Instrumentation and Control; ADDITIONAL Technical: Ms office, Jeera, PandaDoc, Customer.io,Zapier,Salesforce: Flow, Sql, Apex, UAT, Ranger-Trailhead Languages: Fluent in English(C2-Native), Hindi, Bengali; Conversational Proficiency in German(B1) Certifications & Training: Certified Business Management from IIT(Powai) India, Salesforce Administrator (201)