Chinenye Obiukwu

I am an expert communicator proficient in problem solving and diligent to my work.

I am a driven professional with experience in social media strategy, customer support, and project management. As a Social Media Intern at OTH Amberg-Weiden, I developed and executed compelling content strategies for various social media platforms, significantly enhancing the institution's online presence. I was responsible for aligning content with brand messaging and monitoring performance metrics to optimize campaigns.

Previously, I served as a Customer Support Executive at Swift Networks Ltd. in Nigeria, where I effectively managed customer relations using advanced CRM tools. My role involved upselling and cross-selling products, resolving escalations, and analyzing customer behavior to drive growth and revenue. I also played a key role in preparing detailed reports for management, contributing valuable insights into customer trends and team performance.

My experience is complemented by a strong academic background in Mass Communication and International Management, equipping her with a blend of creative and analytical skills suitable for dynamic business environments.

All of my studies are relevant depending on the job being applied for, there are skills gathered from each which can applied.