Host (M/w/d) - Hamburg, Deutschland - Hard Rock Cafe Hamburg
Beschreibung
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).Basic functions of the Host include:
- Opening doors, where applicable
- Welcoming and thanking guests
- Answering questions accurately and politely
- Maintaining a clean and organized waiting area
- Answering the phone
- Directing guests to areas & restrooms
- Providing security for coworkers, guests and celebrities
- Assisting servers, bussers and managers
- Performing opening, closing & side duties cleaning glass, polishing brass, sweeping &
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create "Raving Fans"
Job Requirements include:
- Must be at least 19 years old
- Performing duties which require bending & reaching
- Standing, for up to 8+ hours
- Maintaining a wellgroomed appearance ("having a plan")
- Following all uniform guidelines
- Practicing all general safety & sanitation standards
- Recycling products, where possible
- Remaining calm in a hectic, fastpaced atmosphere
- Demonstrating a high level of organization, attentiontodetail and a senseofurgency
- Displaying a positive and outwardly friendly attitude toward guests
- Maintaining HRC's 5 core Values and Mission Statement
Job Types:
Part-time, Temporary, Contract
Contract length: 6 months
Part-time hours: 30 per week
Salary:
From 12.00€ per hour
Language:
- German (preferred)
- English (preferred)
License/Certification:
- Work permit (required)
Work Location:
One location
Expected Start Date: 01/03/2023
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