Empfangsmitarbeiter (M/w/d) (Auch Studentische - Munich, Deutschland - Hard Rock Cafe (Germany) GmbH

Hard Rock Cafe (Germany) GmbH

Geprüftes Unternehmen

Munich, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a
positive experience at the front door. A Host is anyone who greets, seats and pages guests. In
addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia
curator and musician (at heart).

Basic functions of the Host include:

Opening doors, where applicable
Welcoming and thanking guests
Answering questions accurately and politely
Maintaining a clean and organized waiting area
Answering the phone
Directing guests to areas & restrooms
Providing security for coworkers, guests and celebrities
Assisting servers, bussers and managers
Performing opening, closing & side duties cleaning glass, polishing brass, sweeping &

vacuuming the floor, wiping menus, restroom maintenance, etc.

Assuring the complete satisfaction of each and every guest
Creating memorable experiences
Entertaining guests to create "Raving Fans"

Job Requirements include:

Must be at least 19 years old
Performing duties which require bending & reaching
Standing, for up to 8+ hours
Maintaining a wellgroomed appearance ("having a plan")
Following all uniform guidelines
Practicing all general safety & sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fastpaced atmosphere
Demonstrating a high level of organization, attentiontodetail and a senseofurgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC's 5 core Values and Mission Statement

This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the
Retail job description.

Art der Stelle:
Vollzeit, Teilzeit, Werkstudent

Arbeitsstunden: 20-30 pro Woche

Arbeitszeiten: