Customer Support Officer - Lautzenhausen, Deutschland - HANGAR 901 Aircraft Maintenance GmbH

HANGAR 901 Aircraft Maintenance GmbH

Geprüftes Unternehmen

Lautzenhausen, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

This is us

German quality with international team spirit HANGAR 901 is one of the largest independent aircraft maintenance companies in Europe. With more than 400 specialised professionals, we serve over 70 customers from all over the world.

What we offer
- time off for time credits
- special holiday offers only for aviation employees
- online shopping platform with special offers for our employees
- private pension insurance allowance
- employee recommendation programme
- training and coaching opportunities
- flexible working hours

What you offer
- completed commercial traineeship, educated up to diploma (or national equivalent)
- basic knowledge of airlines/aircrafts and customers in the area
- presentation skills, clear and concise explanation skills
- fluent in english, other languages are a bonus
- knowledge of contracts and aviation regulations

These are your tasks
- coordinate and manage projects from commercial perspective
- liaise with project leader (internal team) to ensure contractual compliance, pre, during and post projects as well as conducting negotiations for additional hours/costs with the customer
- maintain customer relationship and support customer team on site for the life cycle of the project
- ability to resolve contractual issues or advise Head of Sales / Sales Executive on issues unable to resolve
- participate and make notes during customer and internal department meetings and create a sales handover to production
- general administration work for the sales department