Workshop Technician - Munich, Deutschland - Fisker Inc

Fisker Inc
Fisker Inc
Geprüftes Unternehmen
Munich, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth.

Passionately driven by a vision of a clean future for all, the company is on a mission to become the No.

1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit
- and enjoy exclusive content across Fisker's social media channels:
Facebook

,

Instagram

,

Twitter

,

YouTube

and

LinkedIn

  • Download the revolutionary new Fisker mobile app from the
App Store

or

Google Play

store.

Overview of the role

  • The Workshop Technician is an integral part of the team responsible for providing firstclass service and diagnostics for our electric vehicles. This position requires an experienced service professional with a solid background and handson experience in electric vehicle maintenance, diagnostics and repair.
  • This position is based in Munich, Germany.


  • Responsibilities

  • Performs vehicle diagnostics, "Fix IT Right the First Time" repairs, and manual and overtheair software updates at a Fisker workshop and/or Port of Entry.
  • Avoid repeat repairs and repurchase cases by understanding customer complaints and following proper service procedures to ensure high customer satisfaction
  • Assist in the preparation and validation of detailed service repair manuals, service bulletins, technical and parts information, customer service and owner communications, etc.
  • Immediately identify and report complex technical problems encountered in the field.
  • Assist Mobile Master Technicians in low service capacity situations to ensure optimal customer service and quick repair times
  • Assist in root cause analysis, identification of new trends, troubleshooting and preparation of appropriate reports
  • Basic qualifications / knowledge / experience
  • Completed vocational training as a motor vehicle mechatronics technician or comparable training
  • Several years of professional experience in the abovementioned area of responsibility
  • Experience with battery electric vehicles and good knowledge in handling diagnostic equipment
  • Certification for work on highvoltage systems
  • Knowledge of ECU troubleshooting, CAN/LIN/i/Body Bus, LVDS, etc.
  • Additional requirements
  • Strong interpersonal and communication skills to build effective working relationships
  • Ability to work independently with a sense of urgency
  • Efficient in managing multiple priorities, organising workload and meeting deadlines
  • Punctual and reliable
  • Excellent work ethic and willingness to cooperate
  • Willingness to learn innovative technologies
  • Willingness to travel both domestically and internationally as required
  • Willingness to work overtime and weekends as needed to meet deadlines and company objectives
  • Proven experience in dealing with customers, experience as an automotive service advisor is an advantage
  • Ability to educate other colleagues on technical topicsPreferred skills/experience/competencies
  • Drive for results:
strive for high performance, take responsibility and work towards planning goals, overcome obstacles, setbacks and uncertainties Business acumen: Contributing to business strategy and aligning the strategic priorities of one's unit with the direction and strategic priorities of the whole organisation Customer centricity: anticipates evolving customer needs and knows how to meet them by doing the right thing in the right way Decision-making: Makes timely, informed decisions, taking into account facts, objectives, constraints and risks Analytical thinking: gathers relevant information, identifies key issues, compares data from different sources; draws appropriate conclusions to arrive at appropriate solutions Teamwork and collaboration: Facilitates collaboration by actively engaging to make joint decisions and share best practices Demonstrates a global perspective: Provides an understanding of the company's global market position, opportunities, capabilities and competitive threats, and takes into account cultural and geographical differences in planning and decision-making
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