Customer Support New Media Entertainment - Berlin, Deutschland - Workstation Customer Care

Workstation Customer Care

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Our client is a pioneering music, film and television distribution company and top-ranked Multi Channel Network operating in more than 25 global markets.

With a holistic approach to sales and marketing combined with industry-leading technology and operations, our client amplifies reach and revenue across hundreds of digital, physical and mobile outlets around the world.

Our client streamlines content owners' business complexity with an intuitive client dashboard, comprehensive rights management and tailored client support.

In your (M/F/d) new position in the customer service department you will:

Identify internal and external customer needs, clarify information, research issues and provide solutions
Proactively follow through with necessary communications
Keep supervisor abreast of all delivery activities and issues
Engage in continuous learning to improve knowledge and performance level

Your knowledge and skills:

Ability to maintain effective relationships with employees, retail partners, delivery teams, and supervisors.
Experienced working effectively with a diverse population, including different backgrounds and races and excellent organizational skills.
Excellent written and oral communication skills with active listening in Finnish or Danish
Ability to work independently, effectively with mínimal supervision, and as a member of a team, making quality, ondemand decisions.
Detail oriented, problem solver, positive attitude and flexible concerning working hours

Wir freuen uns Sie kennenzulernen