Customer Service Representative - Dresden, Deutschland - Dev Centre House

Beschreibung

About Dev Centre House:

At Dev Centre House, we specialise in helping enterprise clients transform their businesses digitally through expert software engineering services and product-based solutions.

Since 2012, our dedicated teams have been instrumental in building software products used by millions of people.

We pride ourselves on our passionate team of software professionals who believe in the power of excellent code and beautiful design to make a positive impact on the world, no matter the scale.

Our unique approach involves deploying small squads of highly dedicated and motivated individuals, inspired by the efficiency and precision of Navy SEAL-style "Software Squads-as-a-Service." We prioritise win-win scenarios and foster partnerships based on honesty and transparency, ensuring that our clients receive top-notch service and solutions tailored to their needs.

For more information about our work and client testimonials, please visit our Clutch profile.


Role Description:

We are seeking individuals who are eager to kickstart their career in Digital Marketing and Client Relationships. This is a part-time remote role for a Client Support Specialist.

As a Client Support Specialist, you will be an integral part of our team, assisting in client communications and support.

Location:
Dresden, Germany / Remote

Key Requirements:

• Goal oriented and dynamic individuals with a passion for learning and growth.
• Excellent communication skills in both English and German, with the ability to effectively engage with clients.
• Parttime position (to start) with a commitment of 20 hours per week.
• Experience running Google Ads campaigns is a plus but not necessary.
• Initial focus will be on outreach within Germany.
• New graduates are encouraged to apply, as this role provides an excellent entry point into the digital marketing field.

Responsibilities:

• Assist in managing client relationships and providing support as needed
• Communicate effectively with clients in both English and German, addressing any inquiries or concerns.
• Participate in training sessions to enhance skills and knowledge in digital marketing strategies.
• Collaborate with the team to develop and implement outreach strategies within Germany.
• Run Google Ads campaigns and analyse their performance to optimise results

Added Benefit:


Art der Stelle:
Teilzeit


Leistungen:

• Betriebliche Weiterbildung

Berufserfahrung:
Customer Service: 1 Jahr (Erforderlich)
Digitales Marketing: 1 Jahr (Erforderlich)


Sprache:

• Englisch (Erforderlich)
• Deutsch (Erforderlich)

Arbeitsort:
Mobil