CRM (M/F/d) - Berlin, Deutschland - Timeless Investments - New Horizon GmbH
Beschreibung
What your role will be:
- Together with the team, you will identify opportunities to drive product adoption, engagement, and retention, as well as cross
- You will own the campaign creation process with relevant departments and be the point of contact for campaign stakeholders
- You will carefully monitor individual campaign performance, adjusting and adapting as needed and collecting insights to optimise future campaign activity (A/B testing)
- Using your segmentation tactics knowledge, you will develop target groups and communication concepts for individual sales pitches using marketing automation
- Together with relevant stakeholders, you will compile, consolidate, and systematically maintain customer data
- You will support other departments with the definition of requirements and functionality needed to further develop our CRM strategies
- You will provide junior team members with support and expertise in the execution of lifecycle and CRM programs
What we want to see in you:
- You at least 4+ years work experience in a similar CRM role and a track record of success in CRM, preferably as a lifecycle and CRM manager
- Bachelor's degree in Marketing, Business Administration, Information Technology, and Economics or equivalent professional experience
- A professional working knowledge of CRM tools, Metabase, Google Analytics & Firebase, and experience with SQL is a plus
- You are structured and have meticulous organisational skills
- You are a planner, a collaborator, and an excellent project manager; Google Drive is your second home
- Your proven ability to collect, analyse and derive insights from customer and business data
- Passion for fintech is a plus
- German & English language fluency with excellent written and verbal communication skills
- Your demonstrated ability to work crossfunctionally with a range of stakeholders and departments
What you can expect from us:
- The chance to take an active role in shaping new fintech technologies and democratising the collectibles market
- 30 days vacation and monthly health promotion initiatives (weekly yoga sessions etc.)
- Grow together: We are growing and you will grow with us How? With a challenging environment and an international team that will support you in everything
- Personal Development: A dedicated personal development budget (1800€/year) for trainings, workshops and courses
- Team spirit: No divas and flat hierarchies An engaging team, working together on a product we all love
- The New Normal: initiatives to support remote work, including providing you with what you need to improve your home office environment, as well as weekly virtual coffees and team bonding virtual games
- Startup perks: Regular virtual team events and surprise packages delivered straight to your home address
- No one knows what you need in order to work at your best better than yourself. Let us know and we'll try and make it happen
About us:
Timeless is a platform where you can buy limited shares of exclusive assets, such as rare sneakers, watches, NFTs and luxury cars, and profit from their performance.
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