Site Lead - Stuttgart, Deutschland - Strategic Resources, Inc.

Strategic Resources, Inc.

Geprüftes Unternehmen

Stuttgart, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Site Lead - Verifying Official ID Card Operator - DEERS/RAPIDS
Strategic Resources, Inc.

(SRI) is an international, ISO 9001:2015 Certified, CMMI Maturity Level 3 Rated full-service provider with more than 35 years' experience in the Federal, military, and commercial marketplaces.

Overview:

Responsible for accountability, control, verification and issuance of military identification cards and Common Access Cards (CAC) for active-duty military, Reserve and National Guard members, military retirees, family members and dependents, and other eligible recipients.

Customer Service skills are a must.

The incumbent must be able to pass requirements for Verification Official certification with attendant duties and responsibilities, management of self toward achievement of higher-level objectives, and working reliably with normal supervision.

Duties/Responsibilities

Provides guidance to Verifying Officials/ID Card Operators at the work site.
Provides reports to include workload, personnel accountability, and attendance.
Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients.
Screens Soldiers, family members and dependents for purpose of visit.
Briefs Soldiers and family members on policies and procedures.
Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI I) and the RAPIDS Training Guide.
Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc.
Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepares weekly and monthly reports of work and work activities.

Required Skills/Abilities

At least two years of experience as a Verifying Official/ID Card Operator.
Ability and experience leading others in an office environment.
Must have successfully completed the RAPIDS certification.
The ability to work at an accelerated pace.
Obtain a favorable criminal background check and security investigation.
US Citizen.
Proficient in English, both written and oral.
Proven customer service skills.
Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners.
Type 25 words per minute.
Previous CAC or similar Government contract employment experience is a plus.
Familiarity with the military is desirable.

Details: