Quality Assurance Specialist - Leipzig, Deutschland - Huboo

Huboo

Geprüftes Unternehmen

Leipzig, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About Huboo Fulfilment:

Huboo Fulfilment is a dynamic and rapidly growing e-commerce fulfilment company dedicated to providing exceptional order fulfilment services for online retailers.

Our innovative technology and commitment to excellence empower e-commerce businesses to streamline their operations and deliver a superior customer experience.

Position Overview:

Key Deliverables & Responsibilities:

1.

Quality Control:

Conduct regular inspections of inbound and outbound shipments to ensure accuracy and compliance with quality standards.
Conduct Racking checks to ensure the stock in deep storage is accurate
Implement and enforce quality control processes at key stages of the fulfilment process.
Identify and address any discrepancies, defects, or issues related to fulfilment quality.
Conduct scheduled and adhoc audits within key operational functions to ensure quality and enhance operational performance

2.

Inspection of Warehouse Processes:

Conduct thorough inspections of warehouse processes and procedures to ensure accurate picking, packing, and shipping of products.
Collaborate with warehouse personnel to ensure proper handling, storage, and organization of products, preventing damage or deterioration.

3.

Outgoing Shipment Inspections:

Regularly inspect outgoing shipments to verify product quality, quantity, and adherence to specifications for each hub, B2B shipments, and newly onboarded clients.
Perform quality audits on new client operational implementations.

4.

Quarterly Hub Audits:

Conduct quarterly quality audits on hubs, including comprehensive parcel inspections.
Maintain accurate and uptodate records of quality control tests, inspections, and findings.

5.

Collaboration and Feedback:

Collaborate with crossfunctional teams to investigate and resolve qualityrelated issues and findings.
Provide feedback to warehouse personnel, site managers, and the Senior Management Team (SMT) to establish Corrective and Preventive Actions (CAPA) and drive continuous improvement.

6.

Onboarding Audits:

Collaborate with cross functional teams to conduct auditing of newly onboarded clients in ensuring quality implementation from the forefront

7.

Continuous Improvement & Analysis:

Identify trends and patterns in operational process data, providing insights and feedback for continuous improvement initiatives.
Produce Root Cause Corrective Action (RCCA) activities and incident reports associated with CAPA for errors and deviations raised.
Facilitate KPI data for performance management of operational staff

8.

Reporting:

Provide regular reports on quality assurance metrics and performance for their site.
Own the Change Management process for client requests related to packaging and product specifications.

Requirements:

Proven experience in quality assurance or quality control, within warehouse or operational environments.
Strong knowledge of warehouse operations, inventory management, and quality control processes.
Familiarity with quality testing tools, measurement instruments, and quality documentation.
Detailoriented mindset with the ability to identify discrepancies and defects.
Excellent communication skills, both written and verbal.
Excellent analytical skills to identify root cause and corrective actions from
Ability to produce and present detailed reports to key stakeholders and senior management surrounding investigations and performance
Ability to work independently and collaboratively within a team.
Proficient in using computer systems and software for recordkeeping and data analysis.
Strong organizational skills and ability to multitask in a fastpaced environment.
Experience with Lean or Six Sigma principles is advantageous.

Benefits

What do we offer for a Quality Assurance Specialist
Benefits for a Quality Assurance Specialist role at Huboo:

Working Monday
Friday
27 days paid holiday (plus bank holidays)
Health allowance
Subsidised glasses
Pension scheme
Travel allowance
Excellent working environment in Leipzig, Germany
An opportunity to grow within the business with fasttrack progression opportunities
Casual dress code

What we do at Huboo:

Huboo is an eCommerce fulfilment partner using great people and smart technology to enable businesses to grow.

We came to market because we could see an opportunity to do things differently.

Our unique hub model creates service-led micro warehouses, putting people at the heart of an industry not known for it.

For our clients that means higher quality service, and a human approach supported by flexible, end-to-end technology.

We enable startups and SMEs to outsource the complications of fulfilment, effortlessly integrating with the world's most popular sales channels and marketplaces.

For large and enterprise businesses, our tailored solutions adapt to the speed and scale modern business