Fas (Field Application Specialist) - Wiesbaden, Deutschland - Corning

Corning

Geprüftes Unternehmen

Wiesbaden, Deutschland

vor 3 Tagen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Date:
Mar 16, 2023

Location:
Wiesbaden, DE, 65189

Company:
Corning

Field Application Specialist
Home Based in Germany

Purpose Statement:

Responsibilities:

Work with Account Managers and Specialist team to find and close bioprocess and media opportunities and provide solutions to meet/exceed financial sales targets
Provide high level pre

- and post-sales process development support of bioprocess products

Support launch of new bioprocess products and speed up customer adoption
Support handson training and experimental design, process optimization and develop suitable solution and proposals for the end user
Transfer customer expectation of products design to relevant internal stakeholders
Serve as technical consultant to projects both internally and externally
Enable sales budget achievement together with account managers
Responsible for technical support, owning technical seminar, workshop and new products training
Aligns the customer's technical expectations with the division's capabilities and plans, including specification management and the articulation of a clear business case to justify changes
Negotiates and finalizes product specifications in a manner that balances the customer's needs with the division's product strategy, including its global product specifications
Sell overall CLS value prop to meet customer expectation and gain commitment from customer to use Corning technology/platform
Establish contact and develop working relationship with appropriate resources within the technical societies and key accounts
Maintain close relationships with sales and marketing team to support the business targets, identify trends and opportunities, and resolve the technical problems that the customers are facing using our products

Technical Support Effectiveness

Raising of Corning's technical profile (# of technical profiles via seminars, posters, onsite and remote training, publications as compared to target)
Customer satisfaction (favorable responses on customer survey regarding service quality, delivery, and business impact as compared to target)

Freedom To Act

Technical responses and resolution for the end users and distributors
Accountable for definition of and adherence to service, training and support concepts
Perform trouble shooting and implement solution to technical issues

Requirements:

MS degree in Life Science required, PhD desired
In depth knowledge of the Bioprocess industries
Experience working with various mammalian cell culture processes and microcarriers
Additional knowledge of different assay platform a plus
5 + years of industry experience in cell culture process development and/or manufacturing within a pharmaceutical/biotechnology company
English and German is a must
Travel expectation up to 50%