Export Order Management Lead Aachen - Grünenthal

Grünenthal

Geprüftes Unternehmen

Aachen, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Country:

Germany
City:Aachen
Department:Global Operations & Production
Job ID:44004- Our people in
Manufacturing & Global Operations share two priorities: getting things done and making things better.

If you're a dynamic person with a positive mindset, you'll fit in well here. It's an international team with a powerful spirit of collaboration.

Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain - from the raw materials we buy through to the logistics network that brings our medicines to patients.

Join our team and help us make an even bigger contribution to Grünenthal's future.
What the job looks like
Each day you'll enjoy a variety of challenges, such as:

Lead Order management and Customer Service representatives including Team Members development
Guarantee sustainable, efficient and compliant order execution for all Grünenthal affiliates for Contract Manufacturing Business & Partner Business for pharmaceutical products
Being the primary contact point for customer orders and being accountable of keeping the customer upto date about the status of their orders
Accountable to ensure best in class Order To Cash Processing incl. continuous improvement as Global Business Process Manager for the SD module considering GxP guidelines as well as customs and export control regulations
Support the design of new supply chain flows incl. periodically review of existing ones as well as supporting implementation of new products/portfolio
Ensuring compliant processing, following the Foreign Trade Regulations (embargo & boycott lists, dual use)
Continuous adjustments of the needed foreign trade structures based on worldwide regulations and laws
Daily/Monthly/Quarterly KPI responsibility connected to Service Level (Daily Sales monitor, OTIF, UFR,etc)
Implement innovation and digitalization practices to improve the Order Management Process and increase the Customer Service level in terms of Ontime delivery and costs

What you'll bring to the table
To make the most of this role and truly thrive, you should have:

Bachelor degree in Supply Chain / Logistics or comparable education
Minimum of 8 years of experience within Supply Chain Management, preferably in Sales and Distribution, minimum of 4 years of leadership experience
Operational experience in Customer Order Processing, Trade Compliance, Freight Forwarding and Transportation
Ability to build strong collaborative relationships, considering diverse perspectives and styles
Ability to challenge the status quo and evaluate processes to determine if refinements would enhance speed of results and productivity or quality &/or Ability to work with Continuous Improvement tools
Strong analysis skills and an aptitude for bestpractice global product supply chain
Proven ability to analyze Plan or master data processes for complex product lines, systems landscapes, organizational structures, international markets
Demonstrated data and process modelling skills including entity relationship diagramming and data flow diagrams