Customer Experience Specialist - Frankfurt am Main, Deutschland - Air Canada

Air Canada
Air Canada
Geprüftes Unternehmen
Frankfurt am Main, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Nebenberuflich
Beschreibung

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Whether assisting our guests at check-in or gate locations, our Customer Experience
Specialists play an important role in ensuring that our flights are ready for a secure and ontime departure.

  • Conduct customer checkin
  • Assist customers at the ticket desk
  • Handle customer queries at checkin, ticket desk and gate desk
  • Support guests with special needs
  • Assist preboarding guests and provide information on flight schedules and routes
  • Act as Ground Hosts and Hostesses

Qualifications

  • Strong customer focus gained through previous customer service experience
  • Excellent interpersonal and communication skills combined with a strong commitment to teamwork
  • Proven problem resolution skills and the ability to multitask
  • Accustomed to working within strict timelines in order to maintain ontime departures while ensuring Safety First at all times
  • Available for shift work early mornings, evenings, weekends and statutory holidays
  • High school diploma or academic equivalent

Conditions of Employment:


Linguistic Requirements

Diversity and Inclusion


Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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