Guest Services Representative - Ramstein-Miesenbach, Deutschland - U.S. Air Forces, Europe

U.S. Air Forces, Europe

Geprüftes Unternehmen

Ramstein-Miesenbach, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Duties:

Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system.

Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensures front desk area and lobby remains clean. Processes Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.

Requirements:

Conditions of Employment:

This position requires the incumbent to complete a background investigation with favorable results.
Incumbent must be physically in Germany before a firM/Final job offer can be received.
This position may require the incumbent to work nights, weekends, and holidays.
Must meet state and legal age requirement for sale of alcoholic beverages.

Qualifications:

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, 04/03/202

The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.
Business Based Action
Family Member Preference
Military Spouse Preference
Outside Applicant Veteran
Spouse/Widow/Parent of Veteran
Transition Hiring Preference
Qualifying Experience:

Promptly and courteously receives, greets, and answers questions from visitors and telephone callers. Accurately registers guests ensuring compliance with established patron eligibility criteria.

Accurately maintains and updates guest room assignments, checkout lists and patron accounts to enable quick and efficient retrieval of information.

Accurately prepares reports according to regulations and policies, and in the appropriate format. Documents are finalized in a timely manner, meeting prescribed suspense dates or established deadlines. Ensures compliance with all established safety and security policy and regulations. Maintains professional customer service.

Education:

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S.

education program. It is your responsibility to provide such evidence when applying.

Additional information:

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
All Federal NAF employees are required by PL to have salary payments made by electronic funds transfer/direct deposit.
Probationary period may be required.
Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
LQA is not authorized.
Post Allowance is authorized for Regular Full Time employment category.
This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
This position will be eligible for the use of the fitness center, lodging, golf course, bowling center, library, and many other NAF activities.
Benefits

Review our benefits

How You Will Be Evaluated:

You will be evaluated for this job based on how well you meet the qualifications above.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process.

If selected, you may be required to provide supporting documentation.