- Support and participation in tenders for the B2B large customer segments and eTransport
- Point of contact for major business customers regarding the operation of their charging infrastructure
- Development of products and solutions for the responsible customer segment
- Identification and evaluation of new customer requirements and translation into solution development
- Root cause analysis for potential field abnormalities and definition of corrective measures
- Collaboration with technical operations colleagues to continuously improve processes and solutions
- Onboarding new customers and transition to regular operations
- Error and performance reporting based on agreed criteria for customers or internal stakeholders
- Successfully completed a degree in a technical or electrical engineering field or completed training as an electrician, possibly supplemented by a master course
- We are open to giving opportunities to career starters, relevant technical experience in the E-mobility or service environment is advantageous
- Experience in technical analysis and a good understanding of error management processes desired
- Strong customer orientation, good communication skills, negotiation skills in customer and supplier interfaces, ability to translate technical matters into user-friendly language
- Project management experience and process definition skills are a plus
- Very good knowledge of common software such as MS Dynamics, Office, and ideally familiarity with common IT back-end systems for E-mobility or other IT operations systems
- High self-motivation, flexibility, quick comprehension, and enthusiasm for building a new business area
- Enjoy working with a variety of process partners
- Excellent German and English language skills, both written and spoken
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B2B Manager Operations eMobility - München, Deutschland - E Drive GmbH
Beschreibung
Join us at E.ON Drive GmbH
The E.ON Drive GmbH is a key player in the German e-mobility business, representing the E.ON Drive brand. We bring renewable energy to the streets, supporting individuals and businesses across Germany to travel cleanly, quietly, and affordably with electromobility. Our range of products includes smart solutions for charging on the road, at work, and at home. We guide our customers through every step, from personalized advice and installation of charging stations to modern billing systems and the delivery of green energy.
At E.ON, diversity matters. We welcome everyone and believe that our differences make us stronger. Join our inclusive and diverse corporate culture. To promote equal opportunities for all, our positions can be filled on a full-time or part-time basis.
Seize the opportunity to become part of our team at the E.ON Drive GmbH in Munich, Essen. We are looking for a B2B Manager Operations eMobility (m/f/d) to join us as soon as possible. This role offers not only prospects for the future of E.ON but also for your own. We are excited to meet you as we are stronger together.
The Challenge
Your Profile
Inclusion
Ensuring a fair application process for individuals with disabilities is important to us. Our representatives for disabled employees are involved early in the process. Please inform us through the application form if you require any technical or organizational adjustments for the application process. We are happy to provide these.
