Intern/working Student - Augsburg, Deutschland - OHB Digital Services GmbH
Beschreibung
Rocket Factory Augsburg AG in Augsburg is looking for aIntern/working student (M/F/d) Customer Relationship Management
Your Tasks
- Collaborate with the sales and customer success teams to understand their requirements and configure Salesforce to meet their needs
- Assist in the creation and maintenance of custom objects, workflows, validation rules, and other system improvements within Salesforce
- Support data cleansing and data management efforts to ensure the accuracy and integrity of the Salesforce database
- Help design and generate reports and dashboards using Salesforce to provide insights into sales performance and customer trends
- Stay uptodate with the latest Salesforce features and best practices, providing recommendations for optimization
- Offer general administrative support to the CRM team as needed, utilizing Salesforce's userfriendly interface
- A masters/bachelor degree in Business, Computer Science, Information Technology, or related fields
- Experience with Salesforce or other CRM platforms is a plus
- Strong interest in CRM systems, Salesforce, and the technology industry
- Solid understanding of sales processes and customer relationship management concepts
- Basic knowledge of data analysis, reporting, and visualization tools
- Exceptional problemsolving skills and a proactive attitude towards challenges
- Excellent communication and interpersonal skills, with the ability to work in a collaborative team environment
- Fluent oral and written English skills (all daytoday activities are performed in English)
- Exciting and challenging NewSpace environment
- Start Up atmosphere: join the international RFA family
- Flexible working hours
- Stay healthy and enjoy our free fruit baskets
- We will make sure to not run out of coffee
- Free parking also for your bike
- Easy and fast connections in the heart of Augsburg
- Regular company events like Friday afterworks
- Self organized afterwork sport activitiesRocket Factory Augsburg AG
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