- Very hands-on personality to manage & support existing accounts in their total customer lifetime from onboarding over scaling (Expansion) to churn-prevention
- Expansion and Retention - Customer Lifetime means the world to you
- Onboarding: Spearhead customer onboarding initiatives, refining processes for seamless transitions and top-notch experiences,
- Driving Innovation: Lead efforts to innovate and scale customer success operations, positioning us for growth in new markets while maintaining robust and scalable processes.
- Team Collaboration: Foster collaboration within micro teams, ensuring global consistency in customer engagement standards and alignment with organizational goals across departments.
- Strategic Leadership: Provide valuable input to strategic discussions, influencing decisions that impact customer success and overall company growth.
- Minimum 5-10 years in customer success or related roles within the SaaS or hospitality industry, with a proven track record of managing and scaling customer success operations.
- Very hands on execution abilities while change into a new CLV processes
- Strategic thinking while managing customer success from a global perspective, capable of planning and executing initiatives that enhance our customer engagement and retention
- Exceptional ability to communicate and foster positive business relationships.
- Native German language skills are a must
- 100% reliable and number driven
- Hands-on experience while working with cross-functional teams
- A competitive salary package, bonus opportunities, and substantial equity options.
- Remote working with a monthly visit to Innsbruck office.
- Diverse, inclusive, and vibrant team that values creativity and innovation.
- We are in the dynamic growth phase where you can participate in an ambitious expansion journey as we explore new markets and build new capabilities.
#li-remote -
German Team Leader
vor 1 Woche
Air Liquide Global E&C Solutions Germany GmbH Frankfurt am Main, Deutschland GanztagsAir Liquide Global E&C Solutions Germany GmbH ist ein bevorzugter Technologiepartner für die weltweite Planung, Auslegung und Konstruktion modernster verfahrenstechnischer Anlagen und zugehöriger Infrastruktur. Wir ermöglichen unseren Kunden, die Nutzung der natürlichen Ressource ...
-
Cyber & eDiscovery Expert (German Speaker)
vor 2 Tagen
Forcyd Frankfurt, Deutschland GanztagsAre you a German speaking Cyber & eDiscovery expert seeking for a career move that aligns with your expertise and ambitions? Would you love to become part of the strategic growth of an ambitious, pioneering and international eDiscovery & Cyber Forensics firm? Read on · About Forc ...
-
Partner - SAP FI (German speaker)
vor 1 Tag
Qiado GmbH Frankfurt, Deutschland EmployeeAre you a dynamic and results-oriented leader who thrives in a fast-paced environment? If you're a manager with a passion for leading high-performance teams, Qiado's Finance team has a place for you · About Qiado: · Qiado is a growing start-up that went from 5 to more than 40 con ...
-
Hach Frankfurt, Deutschland CDITrojan Technologies, an Operating Company of Veralto is recruiting a strong bilingual 3PL talent. You are fluent in both German and English. You bring an independent and very strong leadership approach to further build the European market for Trojan Technologies. This hybrid role ...
-
German speaking Team Lead
vor 1 Woche
DöhlerGroup Darmstadt, DeutschlandAre you interested in high-quality, natural, and tasty nutrition? It's our ambition to shape the future of nutrition. · Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We strive to inspire and e ...
-
Hach Frankfurt, Deutschland EmployeeTrojan Technologies, an Operating Company of Veralto is recruiting a strong bilingual 3PL talent. You are fluent in both German and English. You bring an independent and very strong leadership approach to further build the European market for Trojan Technologies. This hybrid role ...
-
Desktop Support Engineer
vor 2 Tagen
DeRisk Technologies Frankfurt, DeutschlandDeRisk Technologies is seeking a motivated and skilled Desktop Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side ...
-
Experienced Consultant Indonesia
vor 3 Tagen
Mazars Frankfurt am Main, Deutschland GanztagsJob Role & Responsibilities · Forvis Mazars is a leading international audit, tax and advisory firm offering global services to its clients. For the comprehensive support of German, and more broadly, European clients abroad, we are currently looking for experienced consultants f ...
-
Sales Manager
vor 1 Woche
NovaTalent Partners Frankfurt, Deutschland EmployeeOur client, a leading company in the credit management and debt collection sector, is looking for an experienced Sales Manager to join their dynamic Sales & Key Account Team. This is an exciting opportunity to work in an innovative company and make a significant contribution to t ...
-
Paid Search Executive
vor 3 Wochen
Acquire Digital Talent Frankfurt, DeutschlandSprechen sie deutsch? · Are you passionate about performance marketing and travel? Do you live for optimizing paid search campaigns? Join a pioneering travel tech company, revolutionizing how people explore the world. They need a talented German-speaking Performance Marketing Exe ...
-
Primary German Teacher
vor 8 Stunden
Sabis Frankfurt am Main, Deutschland TeachingJob Purpose · Ensuring students' success and helping them reach their full potential through the preparation and delivery of content related to the subject area of the German language. · Key Responsibilities: · Planning, preparing, and delivering effective, high-quality instruc ...
-
IT Integration Manager
vor 1 Woche
SOLCOM GmbH Frankfurt am Main, Deutschland GanztagsSOLCOM sucht: (Senior) IT Integration Manager (m/w/d) Germany · Erfahrung: mit Berufserfahrung · Abteilung: IT & Transformation · Start: Nach Vereinbarung · Anstellung: Unbefristet · Referenznr.: 1556483Das erwartet Dich: · House of HR ist eine führende europäische Dienstleistung ...
-
Digital Marketing Specialist
vor 3 Wochen
MotorK Frankfurt, DeutschlandDigital Marketing Specialist - German speaker - Frankfurt - Motork · Seniority Level: Mid-Senior level · MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealersh ...
-
German speaking job opportunities in Greece
vor 1 Woche
Patrique Mercier Recruitment Frankfurt, DeutschlandExciting German-Speaking Job Opportunities in Greece · Are you ready to start an incredible journey with us? At Patrique Mercier Recruitment, we're offering an amazing opportunity for German-speaking individuals to work in Greece. No prior experience needed - we provide fully pai ...
-
Regional (Robot) Sales Manager - AGV/AMR
vor 1 Tag
Link HRM b.v. Frankfurt, Deutschland NebenberuflichCompany Introduction · Our client company is a global product and solution supplier specializing in machine vision and mobile robots. Focusing on IIoT, smart logistics, and smart manufacturing, who build an open cooperation ecosystem, provide service to industry and logistics cus ...
-
Tax Manager, Germany
vor 2 Tagen
AEW Invest GMBH Frankfurt, Deutschland CDI· Description de l'entreprise · AEW est la plateforme de gestion d'actifs immobiliers de Natixis Investment Managers (NIM). NIM fait partie du pôle Global Financial Services du Groupe BPCE, 5ème établissement financier européen et 2ème acteur bancaire en France à travers ses ré ...
-
HR Generalist
vor 1 Woche
Sabis Frankfurt am Main, Deutschland Non-TeachingJob Purpose · Managing the school's immediate, short-term, and long-term human resources operations to ensure that the work environment is properly implemented and delivers an exceptional employee experience. · Key Responsibilities: · Developing and codifying employee policies ...
-
Online Marketing Manager for Germany and Austria
vor 4 Wochen
PERGOLUX Frankfurt, DeutschlandPERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 14 countries in Europe, Australia, North Am ...
-
Fragomen Frankfurt, Deutschland GanztagsJob Description · About us: · Fragomen is the world's leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and ...
-
Human Resources Coordinator
vor 2 Tagen
Hotwire Frankfurt am Main, DeutschlandPosition based in Munich or Frankfurt – open to full time & part-time · Who are we? · We are the global technology PR, communications and marketing consultancy. Top technology brands partner with us for expert consultancy to scale and support their businesses. Found at the inte ...
Customer Success Lead-German speaker - Frankfurt, Deutschland - Funded
Beschreibung
About Giggle.Tips
At Giggle.Tips, we connect hosts and guests through unique experiences and makes visible what really matters to travelers. We leverage cutting-edge technology and redefine the hospitality industry by focusing on what truly enriches travel experiences—authentic and personalized encounters. Over the past four years, Giggle.Tips has been supporting over 1000 hotel customers across Europe, including Germany, Austria, Switzerland, and Northern Italy. With over 50,000 experiences catalogue, our innovative platform helps hotels stand out by focusing on the emotional and personal aspects of guest interaction, rather than just the physical amenities
About the position
As we gear up for an exciting phase of international expansion, we're looking for a visionary Customer Success Lead to help us scale and enhance our customer engagement strategies. This person will lead the way by:
Experience
Compensation and Perks
Thank you for considering this opportunity. Senior Recruiters work exclusively with Startups and are in direct communication with hiring managers and founding team members.
Your application will be fully reviewed by a dedicated recruiter who will respond based on the matching of your experience and qualifications.
Nutzer der Berufsbezeichnung Customer Success Lead-German speaker in Frankfurt am Main
-
amaya albisu
Marketing Expert and Brand Strategist