Systems Support Specialist - Herrenberg, Deutschland - Perrigo

Perrigo

Geprüftes Unternehmen

Herrenberg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Description Overview:

We have an exciting opportunity to join the team as a
Systems Support Specialist (M/F/d) in Herrenberg.

In this role you will support standard/cGMP qualified infrastructure systems based on innovative and industry-standard solutions.

Scope of the Role:

Day to day operational level 2 support of IT deskside platforms (local and remote users)
Provide local assistance to other IT&S Support function groups such as GLAPS, Engineering and Asset Management
Maintain 100% accuracy of local IT asset inventory
Adhere to Global IT procedures and policies
Support for new hires in getting started with computer equipment and telephony
Provide maintenance of computer workstations
Support Microsoft Office suite software
Provisioning of onboarding induction/training and support in local language
Local Print Management
Procurement of peripheral IT equipment and creation of IT Purchase Orders & Vendor selection

Experience Required:

Systems Support Specialist must possess strong skills in configuration, deployment, cGMP validation, and support for the desktop systems within a medium to large LAN/WAN environment.
Knowledge of Microsoft Active Directory, MAC OS and basic support of MAC systems, Microsoft Windows desktop platforms, IP networking, systems administration, and monitoring tools is required.
Experience recording, maintaining, and retrieving information from service desk software (e.g., ServiceNow)
Strong communication skills and customer service orientation are essential.
The Senior Systems Support Specialist must also be a selfmotivated team player with the ability to work independently.
Experience of working within a manufacturing environment is preferred but not essential.
Completion of a 2year degree or BA/BS highly preferred along with an A+ Certification, ITIL Certified or equivalent certification.
Fluent in German but must be able to read and speak English