Cafm & Maintenance Coordinator (M/F/d) - Frankfurt am Main, Deutschland - NTT Global Data Centers EMEA GmbH
Beschreibung
As our
CAFM & Maintenance Coordinator at our site in
Frankfurt Rödelheim, you will be responsible for the overall coordination of the site CAFM system and act as Key User for the CAFM system.
Your responsibilities
- Act as main point of contact for a small number of external vendors
- Schedule, monitor and supervise the activities of some vendors providing service on the site's infrastructure, also critical infrastructure components
- Ensure that all works in the data center are performed according to an approved MOP or SOP
- Coordinate and manage maintenance notifications from vendors and report to clients as required
- Collate and review method statements and risk assessments and highlight any risks that are apparent from a business continuity perspective
- Support creating periodic client reports in line with agreed SLA's and KPI's, capturing all required data
- Organize regular business reviews with vendors and suppliers
- Ensure compliance with ISO, Security, Fire and Health & Safety related policies and procedures
- Ensure regular reporting on overall maintenance status to site manager
- Ensure all service partners and specialist sub contactors/vendors adhere to strict service guidelines, and maintain the SLA metrics required to support your site and our customers
Your Profile
- Several years of experience in operating and servicing data center specific technology and infrastructure but above marketknown CAFM tools
- Educated to a degree level in a technical field or equivalent work experience
- Comfortable working through ambiguity, bringing clarity and control in a dynamic environment
- Strong thinking in processes (knowledge of ITIL Best Practices is an advantage)
- Very good written and spoken knowledge of German and English
- Administrative experience with excellent attention to detail
- Good numerical and literacy skills and high levels of computer literacy
- Excellent organisational skills with the ability to prioritise
- Good analytical/ problem solving skills
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