Member Services Associate - Berlin, Deutschland - Habyt GmbH
Beschreibung
Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate, would like to join a dynamic, talented and diverse team of professionals - you are at the right place
We are on a steep growth curve, and are looking for a Member Services Associate to join our Customer Support team.
- Be a single point of contact for our users for their journey with Habyt
- Help out on the ongoing support of our members
- Prioritize and manage requests and keep support tickets up to date
- Schedule, oversee, and assist contractors, ensuring the safety, quality, and cleanliness of work performed
- Relevant experience in customer support
- Fullworking proficiency in English required, German, Portuguese or Spanish is a plus
- Strong international background through work and study abroad
- You thrive on communication, both written and verbal, you are proficient with social media
- You can keep yourself accountable and able to work without wellworn paths or established protocols
- You are comfortable working in a fastpaced startup environment
- You have a passion for real estate, shared living and Habyt mission
- Join a great team and become a strong leader within the Habyt cosmos: your colleagues are talented, motivated selfstarters
- Live first hand the Habyt hybrid culture: work flexibly from home or Habyt locations
- Be a part of an innovative business model with global impact
- A high degree of responsibility and involvement from day one
- Fast decisionmaking and flat hierarchies make Habyt a great place for your professional growth
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