Kundenberater/in (D/m/w) - Hannover, Deutschland - COLORGATE DIGITAL OUTPUT SOLUTIONS GMBH
Beschreibung
ColorGATE has been enabling fast, high-quality and profitable digital printing for 25 years. Our customers receive software, color and service expertise along the entire production chain from a single source.Whether it's for decorative, ceramic, têxtile and packaging printing or large format printing - with our experts, your digital printing project will be a success.
Your Mission:
We are looking for a new Customer Advisor (d/f/m) to join our team.
Your new responsibilities would include:
- Supporting and advising of new and existing customers (B2B)
- Customer data maintenance in our CRM solution HubSpot
- Telephone support and quotation followup
- Conducting analyses of customer needs by telephone to identify sales potentials
- Reporting your activities and relevant KPIs to optimize customer support
- Supporting the marketing team in developing campaigns for specific target groups
- Proposing your own initiatives and supporting the sales team to identify new prospects
You bring that:
- You are serviceoriented, act on your own initiative and remain calm in every call situation
- You enjoy customer contact by telephone and have a talent for organization
- You bring 12 years' experience in a similar role or in a sales / customer care position
- You have a good command of English and German language, oral and written additional languages will be considered a plus
What we have to offer:
- We are a team of experts in an open, international working environment
- We have flat hierarchies and a constructive feedback culture
- You get what you need: Extensive onboarding, appropriate equipment and the opportunity to further educate
- We want you to stay: after the probationary period of 6 months you will have a permanent fulltime position
- We are transparent and give you the opportunity to positively influence the company and bring in your ideas
- Our team is growing and is supported by Ricoh, the world's leading digital imaging company
- Our HQ is located in the middle of Hannover South city, with excellent public transport connections you can also work from home office
- And many more benefits like a company pension plan (bAV) and free beverages
¿Quieres unirte a nuestro innovador equipo?
Estamos deseando conocerte:
Por favor, envíe sus documentos de solicitud con las expectativas salariales y la posible fecha de inicio a:
Michael Stoye
Chief Operations Officer
formulario de contacto
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