Digital Product Owner - Munich, Deutschland - ZEISS Group

ZEISS Group

Geprüftes Unternehmen

Munich, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Your role:

You will play a crucial role by owning services developed and delivered under the commercial platform for ZEISS Customers (MyZEISS) and actively contribute to the success of digital transformation at ZEISS.

In this highly challenging function, you will identify and define value propositions and key functionalities for post-sales services in MyZEISS to provide a superior customer experience and to generate customer loyalty for ZEISS Meditec Customers worldwide.

You will shape these ideas from inception to launch working closely together in joint projects with ZEISS Digital Partners as well as other ZEISS business units to define and implement customer-centric solutions.

You are responsible for:
- getting and defining business requirements for digital and customer-centric solutions in a highly ambiguous environment- jointly with your business partners, analyze requirements to develop solution design, create understanding for business value and value proposition.- leading the development and mapping of customer journeys based on customer data points, research and end-to-end customer experience integration and dependencies.- assessing value, developing use cases, and prioritizing stories and epics in the backlog for your digital product to ensure that the development team can focus on tasks with maximum value that are aligned with business strategy.- ensuring that requirements are translated into tangible epics and user stories with detailed specifications, evaluate for expected behavior and closely work with the development team to achieve sprint goals.- continuous tracking and reporting issues in your digital product and ensure timely resolution.- developing and maintaining documentation for your digital product- jointly with your business partners support rolling out your digital services to customers in different country organizations

Monitoring (via clear business KPIs) of your digital product to define improvements and define next versions based on customer feedback and user data analytics

You have:

University degree, preferably in business, natural sciences, or engineering, paired with a passion for both digital technologies and ZEISS Meditec's products and markets
At least 5 years' experience working as a Product Owner or in a similar role such as Product Manager, Solution Consultant or Requirement Engineer with highly challenging and demanding stakeholders
Strong skills in defining a product vision and translating it into a product backlog that is aligned with senior business and technology stakeholders
Good skills in requirements engineering and a solid understanding of customer journey mapping.
Working understanding of agile software development
Good communication and analytical skills paired with empathy to easily navigate corporate as well as more technical environments
Sound experience with MS Azure suite and JIRA
Experience with storytelling as a tool to gather organizational support and momentum
Certification as a Scrum Product Owner or something comparable
Excellent detailed written and verbal communication skills, possibly including some user interface documentation skills.
Fluent in spoken and written English language skills, German language skills beneficial.

At ZEISS we encourage creative thinking and innovation.

We work in dynamic and interdisciplinary, cross-functional teams and offer individual development perspectives as well as flexibility in organizing your work.

We care about our employees and take responsibility for improving society and preserving our environment. These core values have shaped our corporate culture at ZEISS for over 170 years. Take responsibility and shape the future of ZEISS

Your ZEISS Recruiting Team:
Tayfun Özen