Senior Data Centre Technician - Frankfurt am Main, Deutschland - Oracle
Beschreibung
Senior Data Centre Technician IFApplicants are required to read, write, and speak the following languages: English
Preferred Qualifications
Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
Experience in IT Infrastructure support and server administration in a mid-sized environment server systems)
Experience with data center M&E equipment
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
Experience working in a "mission critical operations" environment
The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately
The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
Ability to speak confidently and to communicate clearly in a virtual environment
Strong adherence to processes and be a Process Champion
Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
Highly service-oriented, reliable, responsible, self-motivated
Good English command
Required Data Center experience:
Basic knowledge of data center design, including electrical and cooling plant & operation thereof
Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
Rack, stack equipment including commissioning of new racks
Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break / fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services:
SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
Role Responsibilities and Requirements:
Act HW as support expert liaison to other technical teams & non-technical teams (e
g:
networking, compute, compliance, business operations)
Understand internal customer problem and provide technical solution in timely manner
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
System board level repair and fault diagnosis to SLAs
Planning and commissioning new rack positions
Involvement with the design and commissioning of new whitespaces
Structured cabling installation is a significant part of this position
Adherence to defined Health & Safety processes at all times
Working as part of a multi-disciplinary team without friction
Additional on premise work at customer locations maybe required
Detailed Description and Job Requirements
Responsible for creating and implementing system enhancements that will improve the performance and reliablility of the system.
Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks.
Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing System Administrators.Job:
Information Technology
Location:
DE-DE,Germany-Frankfurt am Main
Job Type:
Regular Employee Hire
Organization:
Oracle
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