Academic Advisor, Spangdahlem - University of Maryland Global Campus

University of Maryland Global Campus

Geprüftes Unternehmen

Spangdahlem, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Job Ref:

Location:

Spangdahlem-Germany

Category:
Advising and Enrollment

Type:
Full time

Academic Advisor

UMGC Europe

Location:
Spangdahlem, Germany

Overseas Contingent III, Full-Time, Grade 003
The Academic Advisor is responsible for providing academic planning, assistance, and guidance to UMGC students.

They will provide customer service and advising on UMGC academic policies, procedures, and related processes to diverse, non-traditional active duty military, veteran, civilian, dependent and international/ESL populations on the installation as needed.

Utilizing numerous informational print and web resources, the Academic Advisor assists with degree and course enrollment processing/planning, problem solving and completion with a strong customer orientation while preserving the UMGC policies.

They will liaise with and support assigned installation Education Center(s) policies and procedures as appropriate. The Academic Advisor will always maintain a professional and courteous demeanor. They may be assigned to one location but may travel to other sites within the region when necessary.

The Academic Advisor is a front-line staff member that provides the best possible services to current and prospective students and engages as a team member.

SPECIFIC RESPONSIBILITIES INCLUDE:

Evaluate students' prior learning experience from both traditional and nontraditional sources to provide guidance to students pursuing UMGC programs.
Prepare degree planning worksheets based upon students' specific degree goals and provide general advising and program planning.
Track and analyze class enrollments, student interest, and local degree progression, to provide input on scheduling.
Participate in local education fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, local graduations, and other events as needed, professionally representing UMGC
Participate in outreach events and assist with marketing.
Assist students with registration and actively work with the team to improve processes and increase enrollments.
Relay academic policies and procedures in simple and accurate terms to students and education center personnel.
Produce accurate work under pressure.
Understand the needs of nontraditional adult students.
Be able to synthesize detailed information from various sources.
Display an independent, cooperative, and professional attitude when interacting with internal and external clients.
Participate in UMGC staff meetings, professional development activities and training sessions as required
Other jobrelated duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor's degree from a regionally accredited U.S. institution or foreigndegree equivalent
One (1) year of experience with customer service, counseling/advising, military students or higher education
Excellent verbal, written, and interpersonal communication skills and a high level of analytical thinking for identifying and improving complex work projects
Ability to work in a fastpaced and complex environment with accurate attention to detail.
Ability to research and solve problems while considering multiple factors
Knowledge of the military culture
Work on nights and weekends may be required

PREFERRED EDUCATION AND EXPERIENCE:

Master's degree from a regionally accredited U.S. institution or foreigndegree equivalent
Experience with PeopleSoft, GoArmyEd, and SalesForce
Proficient knowledge of computers including MS Office, Google Online Services, and other computerbased resources to include the internet
Previous academic advising or higher education experience
Ability to obtain USAREUR/USFJ/USFK driver's license

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests.

Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters.

As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S.

Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion.

If so, a copy of their Approved Exception Le