Flight Operations Control Senior Professional - Schkeuditz, Deutschland - Deutsche Post & DHL

Deutsche Post & DHL

Geprüftes Unternehmen

Schkeuditz, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Would you like to be part of the most international company in the world? A company operating in more countries than any other who have pioneered cross border express shipping since 1969.

Would you like to be part of a business that connects people across the world? And the more we connect, the better life on earth becomes.

Do you want to make a difference? Then join our insanely customer-centric team.

European Air Transport Leipzig GmbH (EAT) is a subsidiary of DHL Group. It is an aircraft maintenance company as well as a cargo airline. The fleet of EAT Leipzig consists of 36 aircraft, including Airbus A300-600, A and Boeing 757. At present, destinations in Europe, Africa, North America and the Middle East are approached. The company currently employs approximately 1200 staff at its bases at Leipzig/Halle airport and in Brussels.

YOUR TASKS:

The Flight Operations Control Senior Professional reports to the Manager FOC - Crew care & FOC Support and is first point of contact for all catering issues as well as for the administration of the Crew Sleeping facilities for own and third party Flight Crews.

He / She supports the FOC Team on a 24/7 basis taking care of alle delegated administrational tasks.

Coordinate crew HOTAC & Travel requirements (managing & booking of Hotel rooms, Transport & Commercial Flights) when Travel Office is closed/regular interface with Travel department
Take and hand over rental cars ordered for pickup or dropof at EAT
Support all FOC teams (CSD/DSP) in general administration tasks such as preparing flight utensils (flight envelopes, bug cards, reporting forms etc.) for EAT & other airlines
Checking status if flight plans are submitted in Aviobook and if not, contacting crews / providing catering Overview for next 24 hours in Aviobook
Handling of Jumpseat Tickets (checking priorities, availability, communication with associated departments EUNCC/CSD) including generating new profiles in the Jumpseat tool
Facilitate allaround contact between crews and other departments such as Flight operations, Flight Crew Training, HR or HSE (IPads, Uniform fittings, Headsets, important documents, medical travel kits, high visibility vests etc
Additional duties and responsibilities are part of the individual procedures and/or may be assigned by the Manager FOC

Catering:

Determine Catering entitlements with checking Flight Crew Rosters according FDP in AIMS
Decision making about size of catering according rotations/stations and length of ground time
Administration of and communication to all catering supplier
Evaluation of surveys & feedback regarding new or actual catering Suppliers / decision making about catering suppliers for new stations or change of suppliers
Daily Catering Orders for scheduled, Charter-Out flights & adhoc flights for EAT B757/A300 & A330 fleet as well as supporting DHK/DHA & ASL with ad hoc orders
Processing & tracking crew reports and complaints followed by outcomeoriented actions

Crew Sleeping Facilities- Monitor crew entitlement/capacity of Crew Sleeping facilities

Administration of all Check In and Outs via a room booking software
Handing out Crew Sleeping badges, activate the access for dedicated single rooms/replacement orders in case they won't be returned
First point of contact for all Crew Sleeping facility issues regarding optimization/coordination & complaints or necessary room changes
Coordinating cleaning of rooms/bunks after check out of crew members

***YOUR PROFILE

Completed apprenticeship as foreign language corresponded, field of aviation, hotel industry or other
Several years of working experience (preferable in DHL aviation environment
Experience of operating in a fastpaced environment
Excellent English and German skills (spoken / written)
Computer literateproficient in the use of MS Office preferred AIMS/Netline Ops
Strong interpersonal skills
Ability to perform in a team
Ability to communicate with people under stress
Knowledge and understanding of airline operations and DHL transport business
Excellent organizational skills and accurate working style

OUR OFFER

Working on a Great Place to Work for the world's most awarded TOP employer 202
An exciting and challenging task in an international working environment with a tangible corporate culture
Modern facilities with growing structures
Indepth and comprehensive introduction to the DHL Express world including startup training
Groupwide employee campaigns, employee discounts and offers
Collectively agreed salary with potential for increase plus night shift, weekend and holiday allowances
24hour employee canteen and free beverage supply
Job ticket for buses and trains
Job bike (ebike)
Prevention and health programs
Free bus transfer between Schkeuditz S-Bahn station and EAT Leipzig GmbH

BECOME PART OF OUR TEAM:

MENSCHEN VERBINDEN. LEBEN VERBESSERN.
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