Chief Clerk, Corp Services/cash Management - Mainz-Kastel, Deutschland - Bank of America

Bank of America
Bank of America
Geprüftes Unternehmen
Mainz-Kastel, Deutschland

vor 1 Woche

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
Requisition #1471

I. SUMMARY


Under mínimal supervision, provides day-to-day account servicing and resolution of routine to moderately difficult inquires, transactions and operational requests from organizational clients and the retail banking center network globally.

Processes routine banking center and client funding requests and facilitates transaction processing using Bank and vendor systems while coordinating with district office and home office departments.

Prepares daily reports for the European Custody Account and monitors shipments in transit. Has good understanding of the end-to-end processes for cash funding and client transaction fulfilment. Maintains high standards on internal operational and financial controls to ensure risk mitigation.

II. PRINCIPAL ACCOUNTABILITIES


  • Establish and maintain good rapport with organizational clients and business partners via verbal and written communication anticipating their needs while providing outstanding customer service.
  • Support and process the transaction requirements of organizational clients assisting with routine to moderately difficult inquiries and transactions. Process routine funding requests for clients.
  • Support the global retail banking center network as the point-of-contact for organizational client questions and issues.
  • Process banking center cash orders while coordinating with Main Cash and district office departments.
  • Prepare the daily Custody Report and monitor funds in transit reporting on delayed shipments.
  • Perform records retention.
  • Monitor and order supplies.
  • Maintain knowledge of the Bank's products, services and procedures.
  • Perform duties of Attendance Administrator.
  • Prepare purchase requests and initiate payment instructions.
  • Perform other reasonable duties as assigned.
III.


Required Skills:

A. Education and Knowledge


  • An associate's degree or equivalent (E.g. "Bankkaufmann") in business, finance, or related field.
  • Fluency in English and intermediate knowledge of German.
  • Working knowledge of U.S. and domestic banking regulations and practices including knowledge of international payment methods and systems.
  • Basic knowledge of teller operations.
B. Desired Skills


  • Motivated self-starter needing mínimal supervision.
  • Ability to maintain a calm and polite manner in stressful situations.
  • Excellent communication skills both verbal and written.
  • Excellent organizational and multitasking skills.
  • Applies strong critical thinking and problem-solving skills.
  • Efficiently manages time and workload.

Work Schedule:

Full-time 40 hours weekly, Monday through Friday. M/F/d.
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