Associate System Administrator - Hamburg, Deutschland - BIGPOINT GMBH

BIGPOINT GMBH

Geprüftes Unternehmen

Hamburg, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

The Associate System Administrator is in charge of the technology which our employees need to be able to do their business.

His main focus is providing a fast and satisfying 1st level support to Bigpoint's employees.

As a secondary objective, the Associate System Administrator engages in server side administration and projects as provided by the Team Lead / Seniors.

Tasks

Administrate Workspace IT Hardware
First level support; support employees with any matters concerning the office IT infrastructure (client hardware, software, services)
Automation; automate and optimize initial and configuration of workstation, automate and optimize periodic updates to the Office IT infrastructure, and automate recurring tasks where appropriate
Responsible for

Linux Server Administration:
communication services (Asterisk), and business Applications (Jira, Confluence, SAP)

Support Software License management.

Requirements:

Professional education in IT Business is required
35 years experience as an IT System Administrator for Server and Client Technology
Maintain a close, professional and pragmatic, solutionoriented working relationship with all relevant stakeholders at all times
Actively demonstrate strong service mentality in interactions with internal and external customers
Empower decisionmaking and issue resolution at the lowest possible point in the organization and demonstrate effective, pragmatic decisionmaking behavior with as few occasions of escalation to next level as possible
Thinks creatively and independently to continually improve processes
You have strong knowledge about server administration and networking (e.g. Active Directory, Fileservers, VPN servers, Firewalls, etc.)
You are familiar with Bash & Powershell as a scripting language
You are experienced with common Office technologies (Windows Clients, Mac OS Clients, Active Directory, VoIP, conference systems, etc.)
You have decent experience with Linux servers
You are a team player and you love to share knowledge
Ability to deliver execution quality on a daily basis in a dynamic environment on tight deadlines
Strong understanding of required technologies, processes, and tools, including highly available services
Ability to identify improvement potential for services rendered to employees (cost, service level) and to address these potentials
Strong customer service and problemsolving skills
Demonstrated soft skills required such as presentation of ideas and clearly articulating the concepts to senior management
Ability to provide outstanding customer service, be a good listener and work well with others
Selfmotivated, able to work independently, and takes initiative
Ability to multitask in a fastpaced environment
Ability to learn new content areas and new skills quickly and well required
Professional attitude and work habits
Ability to work through ambiguous work situations
Fluent English skills.

Benefits:

Why you will love working at BIGPOINT... Entertain millions of players with highquality games, disrupt the markets with new multiplayer ideas in multiple different genres and tech projects
Matrix structure that offers the possibility to work on multiple projects with a lean hierarchy for fast decisionmaking
Work-Life Benefits fully remote from around Germany, flexible working hours, 30 days of vacation
Visa & Relocation Support
Wellbeing Benefits attractive rates for a gym membership in cooperation with QUALITRAIN
Mental Health Benefits anonymous employee counselling at Fürstenberg Institute
Activity Package regular team events, hackathons, and company events
Education Package yearly education budget for every employee.