Temporary Position: European Customer Service: - Neuss, Deutschland - Toshiba Tec Germany Imaging Systems GmbH

Toshiba Tec Germany Imaging Systems GmbH

Geprüftes Unternehmen

Neuss, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Toshiba TEC Germany Imaging Systems GmbH is part of a global corporation operating in the technology sector and due to its innovations has been a leader in its field for more than 140 years - for example as a leading manufacturer & supplier for digital and multifunctional systems for office communication.

For our Headquarter located in Neuss (close to Düsseldorf) we are currently looking for a new colleague to support our European Supply Chain Management Center as a:

Sales Assistant Customer Service -Parental leave replacement

Tasks

main responsibilities:

Accurate processing of customer orders and transfer them to the warehouse in timely manner
Secure the information flow towards our customers with regard to shipment schedules, allocations and availability of goods
Make sure that all customer inquiries are quickly answered and/or transferred to the responsible person/department
Coordinate order releases with the finance department
Coordination of shipments in close cooperation with the Logistic Group
Generals correspondence with customers (English language)
Issue shipping advice to customers

Check customer claims

Damages & physical differences
Organize Intercompany Returns
Handle Price differences (issue credit/debit notes)
Review open order list with customers
Process direct shipments from European and overseas suppliers

Requirements:

Your requirements:

Commercial/Business Qualification, Import/Export experience is an asset
Good spoken and written English mandatory, German and additional European language skills are an asset
ERP System (preferably Oracle) and Computer knowledge (MS Office, especially Excel)
Good communicator & excellent Team worker

Benefits:

The possibility of continuous training and certification in the respective field of activity
Flexible working hours to create a pleasant worklife balance
30 days holiday per year and additional special leave
A workplace in a professional environment with very good, free parking facilities and good public transport and traffic connections
Coffee, tea and water are at your disposal free of charge, and you will also find various restaurants in the immediate vicinity

Become part of a dynamic team in our European Head Quarter