Customer Experience Specialist - Frankfurt am Main, Deutschland - Air Canada

Air Canada
Air Canada
Geprüftes Unternehmen
Frankfurt am Main, Deutschland

vor 2 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Nebenberuflich
Beschreibung

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.


Whether assisting our guests at check-in or gate locations, our Customer Experience Specialists play an important role in ensuring that our flights are ready for a secure and on-time departure.


Responsibilities:


  • Conduct customer checkin
  • Assist customers at the ticket desk
  • Handle customer queries at checkin, ticket desk and gate desk
  • Support guests with special needs
  • Assist preboarding guests and provide information on flight schedules and routes
  • Act as Ground Hosts and Hostesses

Qualifications

  • High school diploma or academic equivalent
  • Ticketing knowledge is an asset
  • Experience in a similar role is an asset

Working Conditions:


  • Right to live and work in Germany without restrictions.
  • Permanent Part-Time position (20 hrs/week) based at Frankfurt Airport

Conditions of Employment:


Linguistic Requirements

Diversity and Inclusion


Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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