Salesforce Business Administrator - Hannover, Deutschland - Sartorius
Beschreibung
Grow
with
us-
Your
Responsibilities
- Define system requirements and customize the platform enabling users to get the most out of Salesforce technology and make the platform work for the company's goals
- Make it as easy as possible for users of any technical level to use Salesforce
- Salesforce administration including; user management, reports and dashboards, assisting users with core salesforce functionality, data integrity, resolving config bugs and utilising data loader to update, insert records
- Be the first point of contact for new feature requests and changes to existing features, including conducting research to reach optimal solutions
- Work with various functions (sales, customer service, marketing) to understand their business processes and requirements, resolving service requests, sharing regular updates, and escalating requests where appropriate
- Partner with IT team to design, build, test, and deploy platform solutions for business stakeholders
- Provide training on CRM features, processes, releases, and products
- Stay current on the platform's new tools, capabilities, and updates
What will
convince
us
- Bachelor's degree in computer science or related fields with profound working experience
- Several years of experience in the administration of the Salesforce CRM solution
- Relevant Salesforce Certifications like Salesforce Administrator or Salesforce App Builder certification required
- Familiarity with sales business processes and functional relationships
- Solid experience in end user trainings and very good communication skills
- Strong troubleshooting, logical and analytical skills
- Fluent English is a must, additional languages are an advantage
- You are able to work under pressure and have good time and deadline management skills
What we offer
As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of benefits:
Personal and Professional Development:Mentoring, leadership programs, Talent Talks, LinkedIn Learning, internal seminar offerings, coaching for managers
Work life balance:Remote options, flextime, flexible work schedules, sabbaticals
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Attractive compensation:Vacation and holiday bonuses including pension benefits with a 35 hr. week, 30 vacation days
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Large, modern campus:Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center
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Making an impact right from the start:Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
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Travel benefits:Company car (ex. service, sales), car leasing, bike leasing, large free parking garage, good bus connections
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Welcoming Culture:Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
growithus
Become Part of the Solution:
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
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